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The global market for operations support systems
(OSS), the IT infrastructure that performs engineering,
provisioning, and management functions in telecom service
networks, will top $33.8 billion this year as telecom
service providers invest heavily in new broadband
packet-based networks and the systems to manage them,
says a new report by Insight Research.
According to Insight's report
Operations
Support Systems 2000-2005
with carrier purchases of optical transport, switching,
and access equipment on the rise, carriers also require a
new generation of back-office OSSes that can create,
deploy, and maintain new broadband services. In most
cases, legacy narrowband OSSes cannot be extended to
support broadband services, especially in the areas of
service activation and network management. In the new
converged voice and data network environment, OSSes must
develop concurrently with service offerings. New OSSes
will enable carriers to meet faster time-to-market
objectives, organize complex wholesale/retail
relationships, and manage relationships with customers.
Global OSS sales revenue will top $33.8 billion this
year, growing to $59.9 billion annually by 2005.
"We've been closely
watching the OSS space since 1992, and we don't see an
end to the OSS spending spree at the telcos," says
Robert Rosenberg, president of Insight. "OSS
expenditures are growing significantly faster than
carrier service revenue. The investments required for
this sea change from a narrowband circuit-switched
network to a broadband packetized network are substantial
and have no historical precedents in this industry."
Operations
Support Systems 2000-2005 forecasts global sales revenue for OSS software,
hardware, maintenance, and professional services,
analyzing the major conditions and unique challenges in
each segment. Projections are segmented by four global
regions, wireline vs. wireless, broadband vs. narrowband,
and eight OSS categories: Billing, Customer Care,
Engineering and Planning, Provisioning and Inventory
Management, Trouble/Repair, Network Management, Business
Management, and Workforce Management.
A free report excerpt, table of
contents, and ordering information is online at www.insight-corp.com/oss2000.asp.
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Operation Support Systems
2002-2007
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Telecom
Market
Research,
