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The global market
for wireless operations support systems (OSSes)--the IT infrastructure
that performs customer care, provisioning, and management functions in
wireless networks--will exceed $12.4 billion this year, says a new
research study by Insight Research. Wireless network operators are
investing in new software in order to support continued strong subscriber
growth and to ready their networks to support high-speed wireless data
services.
According to
Wireless
Operations Support Systems 2002-2007, wireless network operators will
increase their investment in OSSes at a compounded annual rate of 20
percent over the next five years. That investment is being made to
accommodate strong subscriber growth in several regions around the world
and to fund the upgrades needed to make the leap from voice-oriented 2G
networks to data-intensive 2.5G and 3G networks. Before subscribers can
begin ordering wireless instant messaging, location-based services, or
wireless conferencing services, upgrades must be made to billing,
provisioning, network management, planning and engineering, and other
OSSes, the report says.
"Wireless
operators recognize that investments in infrastructure must be made well
in advance of deployment of the next generation of wireless services. In
order for the industry to create a market for these services, investments
in new billing, provisioning, and network management systems cannot be
postponed," says Insight president Robert Rosenberg. "Therefore,
the IT infrastructure elements needed to enable wireless data networks are
still being bought, even in the face of industry-wide spending
cutbacks," concluded Rosenberg.
Wireless
Operations Support Systems 2002-2007 forecasts global IT
infrastructure spending for 2G, 2.5G, and 3G networks by OSS type
(customer care/call center operations, billing mediation, bill rendering,
planning and engineering, provisioning and inventory management, trouble
repair/service assurance, network management, fraud management, business
management, workforce management, and wireless number portability
applications) and by geographical region (North America; Europe/Middle
East/Africa; Asia-Pacific; and Latin America/Caribbean).
A free report
excerpt, table of contents, and ordering information is online at www.insight-corp.com/woss.asp.
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Operations
Support Systems
2002-2007
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Telecom
Market
Research,
