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Web
Hosting and Managed Services
2002-2007
a market research report
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On the bright side of the tech sector, the overall Web hosting and managed services market is expected to continue significant growth, despite the economic downturn and the burst of the dot com bubble. Outsourced management of Web site hosting is allowing IT operational expenses to be reduced by up to 60 percent, which in turn, has enabled internal staff to focus on applications. Drivers such as these have increased the prevailing demand for higher levels of Web site management, channeling considerable revenues into the fully-managed Web hosting segment.
This study analyzes the history, current environment, and prospects of the Web hosting market. The report features separate detailed forecasts for several Web hosting market segments, including an aggregate forecast. This report assesses a number of vendors by evaluating their facilities, products, services, and marketing strategies, and also includes a discussion of the carrier perspective. Our study identifies the critical issues that telecommunications and Web hosting service providers need to know to successfully compete in this cutthroat market environment.
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Report Excerpt
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Introduction
Internet time is indeed the right metric to use when assessing the
current rate of change in the Web hosting and managed services
industry—though at the current juncture, the metric seems appropriate
only to plot the inverse; the rapid descent of this once thriving
industrial sector. No other measure would be more apt to account
for the rise and fall of an entire sector of the economy in just over 24
months. Given enough real time, however, a gradual turnaround is
in store for the Web hosting industry.
In 2000, at the height of the Internet bubble, Web hosting service
providers spent a great deal of time forging relationships or doing
deals, and a few such as WorldCom and Exodus made significant
acquisitions. But over the next twelve months everything changed.
While several major players like IBM and EDS continued to grow in 2001,
the vast majority of hosting and managed services firms went the other
direction. As the dot com bubble burst, Tier One hosting providers
firms like Digital Island and Exodus were acquired, while many marginal
players went out of business. Most
hosting service providers that
were left standing at the end of last year tried to cut their losses and
hoped that 2002 would be a better year, much like their
telecommunications service provider counterparts.
This report will analyze the trends involved in Web hosting, review the
progress of some major players, segment the industry according to
service types, and extrapolate revenue based on demand. But before
analyzing Web hosting as industry, it is necessary to understand
Web
hosting as a term. “Web hosting” is the term used to describe
the basic service of providing power, bandwidth, air-conditioned
computer room space, and rack space for servers. Providers that
offer this service are said to “host” these Internet servers, which
typically come from organizations that wish to rent that space outside
of their private corporate data center. These services can be
provided on a collocation basis, where the servers are managed largely
by the customer, or they can be provided as an outsourced managed
service, when the service provider takes responsibility for the servers,
the server site, and other ancillary functions.
Click here for the
complete Executive Summary.
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Market Segmentation
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- Market Shares of US Hosting
Markets in 2002 and 2007
- Collocation
- Sharing Hosting
- Fully/Separate Managed
Services
- US Hosting Aggregate Revenue
Forecast
- Collocation
- Shared Services
- Dedicated Managed
Services
- Revenue Forecast for Six
Segments of the US Hosting Market
- Collocation
- Separate Managed
- High-End Fully-Managed
- Low-End Fully-Managed
- High-End Shared Server
- Low-End Shared Server
- Collocation in the US
Market
- Low-End Shared Hosting in
the US Market
- High-End Shared Hosting in
the US Market
- Separate Managed Services in
the US Market
- Low-End Fully Managed
Hosting in the US Market
- High-End Fully Managed
Hosting in the US Market
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Table of Contents
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Chapter
I
EXECUTIVE SUMMARY
1.1 Background.
1.2 Timeline.
1.3 Forecast Summary
Chapter II
MARKET BACKGROUND
2.1 Definitions
2.2 Services and Facilities
2.2.1 Collocation Hosting
2.2.2 Separate Managed Services
2.2.3 Shared Server Hosting
2.2.4 Dedicated Server Hosting
2.3 Providers and Customers
Chapter III
STATE OF THE MARKET TODAY
3.1 Hosting Origins
3.2 Hosting Evolution
3.3 Hosting Environment
3.4 Hosting Demand
3.5 Hosting Pricing
3.6 Hosting Trends
3.6.1 Outsourcing IT Functions
3.6.2 Consolidating Enterprise Resources
3.7 Hosting and ASPs
3.8 Hosting and Carriers
3.8.1 Carriers Offering Bandwidth
3.8.2 Carriers Offering Managed Services
Chapter
IV
VENDORS
4.1 Initial Comparison
4.2 IBM Global Services
4.2.1 Summary
4.2.2 Services
4.2.3 Customers
4.2.4 Evaluation
4.3 EDS
4.3.1 Summary
4.3.2 Services
4.3.3 Customers
4.3.4 Evaluation
4.4 Digex/WorldCom
4.4.1 Summary
4.4.2 Services
4.4.3 Customers
4.4.4 Evaluation
4.5 Exodus/Cable & Wireless
4.5.1 Summary
4.5.2 Services
4.5.3 Customers
4.5.4 Evaluation
4.6 Interliant
4.6.1 Summary
4.6.2 Services
4.6.3 Customers
4.6.4 Evaluation
Chapter V
MARKET FORECAST
5.1 Introduction to Forecast
5.2 Methodology
5.3 Constructing the Market Segments
5.4 Forecast Summary
5.4.1 Drivers of the Overall Hosting Market
5.4.2 Six Segments: Hosting and Managed Services
5.5 US Collocation Segment Forecast
5.5.1 Drivers of Growth for Collocation
5.6 US Shared Server Segment Forecast
5.6.1 Drivers of Growth for Shared Services
5.7 US Separate Managed Services Segment Forecast
5.7.1 Drivers of Growth for Separate Managed Services
5.8 US Low-End Fully-Managed Services Segment Forecast
5.8.1 Drivers of Growth for Low-End Fully-Managed Services
5.9 US High-End Fully-Managed Services Segment Forecast
5.9.1 Drivers of Growth for High-End Fully-Managed Services
Appendix
Glossary
Web Sites Sited
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TABLE
OF FIGURES
Chapter I
I-1 Web Hosting Segments
I-2 US Hosting Aggregate Revenue Forecast, 2002 and 2007 ($Millions)
Chapter
II
II-1 Web Hosting Segments
II-2 Components of Web Hosting Types
II-3 Amount of Collocation Space that Companies Will Occupy
II-4 Amount of Time Companies Intend on Taking to Collocate
II-5 Web Hosting Service Providers and Customers
Chapter III
III-1 Diffusion Rates of Selected Technologies
III-2 Types of Outsourcers that Companies Use in 2002
III-3 E-Business Evolution
Chapter
IV
IV-1 WorldCom Acquisitions
Chapter
V
V-1 Market Shares of US Hosting Markets in 2002 and 2007
V-2 Drivers of Overall Hosting Market Revenue
V-3 Revenue Forecast, Collocation in the US Market, 2002-2007
($Millions)
V-4 Revenue Forecast, Low-End Shared Hosting in the US Market, 2002-2007
($Millions)
V-5 Revenue Forecast, High-End Shared Hosting in the US Market,
2002-2007 ($Millions)
V-6 Revenue Forecast, Separate Managed Services in the US Market,
2002-2007 ($Millions)
V-7 Revenue Forecast, Low-End Fully-Managed Hosting in the US Market,
2002-2007 ($Millions)
V-8 Revenue Forecast, High-End Fully-Managed Hosting in the US Market,
2002-2007 ($Millions)
TABLE OF TABLES
Chapter III
III-1 Total US Private Line Revenue by Circuit Class, 2002-2007
($Millions)
Chapter IV
IV-1 Provider Comparison by Services
IV-2 Services and Facilities that WorldCom and Digex Combine
Chapter V
V-1 US Hosting Aggregate Revenue Forecast, 2002-2007 ($Millions)
V-2 Revenue Forecast for Six Segments of the US Hosting Market,
2002-2007 ($Millions)
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Pricing Information
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Hard Copy Price
$ 799
Electronic Copy Price
(PDF
License Descriptions)
$ 939 Single-User Printable PDF
$ 1399 6-Seat Printable PDF
$ 2000 Unlimited Corporate-Wide Distribution
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