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The 2007 Telecommunications Industry Review: An Anthology of Market Facts and Forecasts
a market research report
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The 2007 Telecom Industry Review summarizes current conditions across
the global telecommunications industry, providing analysis of over a
dozen infrastructure and service segments. From fundamental background
issues to detailed five-year forecasts accompanied by practical
strategic advice, this study provides a sweeping examination of the
telecom marketplace.
The Review provides up-to-date information in such key areas as revenue
and performance characteristics of wireline and wireless carriers by
global region, adoption of VoIP and other IP-based services, operations
support systems, gateways and next-generation architectures, cable
telephony, residential and business communications trends, and new
opportunities such as grid computing.
Whether you’re an industry veteran or new to telecom, the 2007 Telecom
Industry Review will serve as a frequently referenced yearbook,
supplying hard data and sound analysis on pressing service and equipment
issues. Concise, clear, and current, the review is a detailed strategic
tool that amasses a year’s worth of telecom research—over a dozen
segments—into one comprehensive resource.
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Report Excerpt
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1.1 Telecommunications Industry Economic Conditions
The worldwide communications infrastructure has already started moving
gradually
and inexorably in the direction of ubiquitous broadband access and
transport, an adoption that will completely revamp the meaning of what
constitutes a telecommunications service.
Table I-1 shows the stark contrast between broadband
and narrowband wireline and wireless services worldwide. Broadband wireline
revenues are growing at a 10.5 percent compound annual growth rate (CAGR)
over the forecast period, while narrowband wireline service revenues are
actually declining by almost 1.5 percent over the same period.
An important worldwide trend is the much higher growth
rate of wireless service in comparison to wireline service. Wireless
revenues grow from 46.3 percent of all telecommunications services revenues
in 2005 to 55.6 percent in 2010—a virtual flip within the five-year period.
Wireless service revenues are growing at 9.9 percent CAGR over the forecast
period, while wireline service, which includes both broadband and narrowband
services, grows much more modestly at 2.0 percent.
Table I-1 Worldwide Telecom Revenue Forecast by Services Category,
2005-2010 ($Millions)
| |
2005 |
2006 |
2007 |
2008 |
2009 |
2010 |
CAGR |
|
Broadband - Wireline |
151,602 |
170,604 |
197,186 |
211,572 |
230,647 |
250,307 |
10.5% |
|
Narrowband - Wireline |
476,160 |
467,453 |
452,593 |
451,282 |
446,987 |
442,638 |
-1.4% |
|
Broadband - Wireless |
8,389 |
15,997 |
30,626 |
44,267 |
64,034 |
92,700 |
61.7% |
|
Narrowband - Wireless |
533,068 |
588,591 |
645,079 |
696,508 |
736,578 |
774,233 |
7.8% |
|
Total |
1,169,221 |
1,242,645 |
1,325,484 |
1,403,629 |
1,478,246 |
1,559,877 |
5.9% |
Worldwide, broadband service providers of all stripes
continue to try to create viable business models in order to deliver
high-speed broadband—leveraging Internet protocol (IP) packet delivery and
management to create and deliver new services. Overseas carriers are
rolling out broadband on a mass scale, targeting consumers and small
businesses, and bundling new premium services like Voice over IP (VoIP),
virtual private network (VPN), video, games, and entertainment. This
worldwide IP-based applications services market is beginning to take off.
The architecture of and market for next-generation enhanced services is
also beginning to take shape.
Yet even as the industry focuses much of its energy on
creating the infrastructure to support a new generation of telcom services,
actual revenue contributions made by IP services represent just 0.9 percent
of all global wireline and wireless telecommunications service revenues
forecasted for 2006 and just 5.7 percent of those forecasted for 2011.
Thus, while the attention of the industry focuses on enabling a next
generation of services, the revenue impacts remain modest throughout the
next several years.
Traditional carriers see IP application platforms as a
means to beginning their slow migration to fully-convergent IP-based
networks and services. Some view the highly personalized services enabled
by IP as the ultimate “sticky” applications that will stem the tide of
customer churn. Other carriers desire new, affordable service applications
that will bring additional revenue streams. Every carrier is looking for
new ways to enhance their service suites, which are rapidly becoming
commoditized.
Interestingly, wireless carriers seem to be making
headway when it comes to the adoption of new architectural and service
paradigms. Fundamentally, wireless operators have had more experience with
and greater control over the content in their networks and have solid
billing platforms, both of which assure content providers of reliable and
stable revenues from content provided to wireless subscribers. Content
providers are, therefore, more comfortable with the wireless domain.
Wireline carriers also expect operational and
infrastructure savings from deploying new IP-based services. Many incumbent
carriers are choosing to initially implement IP-based services on an overlay
network. Taking this approach, carriers do not have to replace
circuit-switched network elements, which represent sunk costs and have
minimal ongoing operational expenses. In an overlay network scenario, the
packet-switched network is isolated from the circuit-switched network, and
the two are connected via a gateway. Web-based applications can control the
public switched telephone network (PSTN) through this gateway. This
architecture preserves the wireline carrier’s investment while reducing risk
as new opportunities are explored and implemented.
Insight
has examined the following six services which are presently being
implemented in an IP infrastructure environment....
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Market Segmentation
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Telecommunications Industry Markets
By Geography
North America
Europe/Middle East/Africa
Latin America/Caribbean
Asia/Pacific
Global Carrier
Revenue by Region, ($Millions)
2005 and 2010
Distribution of Global Carrier Revenue by Region
Service Provider
Revenue By Provider Type ($Millions)
Worldwide
Telecom Revenue Forecast by Services Category
Broadband Service
Revenue Distribution by Service Type
North American
Broadband Wireline Revenue
EMEA Broadband
Wireline Revenue ($Billions)
Asia Pacific
Broadband Wireline Revenue ($Billions)
LAC Broadband
Wireline Revenue ($Billions)
Wireless
Subscribers by Global Region 2002-2011 (Thousands)
Distribution
of Wireless Networks by Technology Type
Wireless Network
Deployment Status, 2005 and 2006
Revenue for
2G, 2.5G, and 3G Market Segments by Region
Regional Subscriber
Growth 2002-2005 (Millions)
Total Wireline and
Wireless BBand Narrowband Revenues
Broadband
Services Revenue Distribution
Next Generation Network Infrastructure
US Broadband
Switches Compared with Increase in Throughput
US Broadband Switch
Revenue ($Millions)
Wireline SS7
Queries 2003-2008 (Thousands)
Impacts of
VoIP on International Telecommunications Services
Worldwide Gateway
Revenue Forecast ($Billions)
Total ADM
Revenue, 2003 and 2008 ($Millions)
Wavelength Services
Revenue Totals ($Millions)
Total SONET/SDH
Terminal Market ($Billions)
Total DWDM
Sales ($Billions)
Fiber
Deployment by Region, 2000-2008 (Gigameters)
Worldwide
Optical Components Market ($Billions)
Fiber
Deployment by Region, 2000-2008 (Gigameters)
Fiber
Deployment Percentage of Total by Region, 2000 vs. 2008
Access Network
US Access
Line Trends: Residential and Business (Millions)
US Access
Line Estimates, Residential and Business (Millions)
US
Res Prim Access Line Declines by Wireless and BB VoIP
BB
Penetration by Technology in Top 20 Economies, 2005
Broadband
Penetration as a Percentage of Households by Region
Worldwide
Broadband Lines by Region, 2006-2011 (Millions)
Cell Phone
Penetration as a Percentage of All Phone Subscribers,
Wireline vs.
Mobile Phone Growth 1995-2004 (Millions)
Number
of Cons BB Lines with Wireless Home Net By Region
OSS & BSS
Worldwide OSS
Sales Revenue, by Region
North
America
Europe/Middle East/Africa
Latin
America/Caribbean
Asia/Pacific
Worldwide OSS Sales Revenue Wireline vs. Wireless
Worldwide OSS Sales Revenue by Service Type
Worldwide Professional Services
Present & Future Services
Growth
in US Subscribers All Segments (Millions) 2005-2010
Growth
in Wireless Subscriber (Millions)
Growth
in ILEC Subscribers by Line Type (Millions)
Growth
in CLEC Subscribers (Millions)
Growth
in IXC Subscribers (Millions)
Growth
in Cable Subscribers by Service Type (Millions)
Growth
in Other VoIP Subscribers (Millions)
International VoIP Traffic By Region
North
American Inbound MOUs with VoIP (in Millions)
North
American Outbound MOUs with VoIP (in Millions)
Caribbean Inbound MOUs with VoIP (in Millions)
Caribbean Outbound MOUs with VoIP (in Millions)
Central
America Inbound MOUs with VoIP (in Millions)
Central
America Outbound MOUs with VoIP (in Millions)
Latin
America Inbound MOUs with VoIP (in Millions)
Latin
America Outbound MOUs with VoIP (in Millions)
Europe
Inbound MOUs with VoIP (in Millions)
Europe
Outbound MOUs with VoIP (in Millions)
Asia
Inbound MOUs with VoIP (in Millions)
Asia
Outbound MOUs with VoIP (in Millions)
Africa
Inbound MOUs with VoIP (in Millions)
Africa
Outbound MOUs with VoIP (in Millions)
Oceania
Inbound MOUs with VoIP (in Millions)
Oceania
Outbound MOUs with VoIP (in Millions)
Enterprise Markets
Total
Private Line Revenue ($Millions)
Managed Wide Area Network Endpoints by Type
Internet Traffic and IT Staffing
US
Managed Services Revenues ($Billions)
Total
US Telecom Wireline Market, 2005 and 2010
Top-Tier Expenditures for Telecom Wireline Services
Total US Telecom Wireless Services, 2005 and 2010
Top-Tier Expenditures for Telecom Wireless Services
Total US Healthcare Telecom Service Revenues
Worldwide Grid Spending ($Billions)
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Table of Contents
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Chapter I EXECUTIVE SUMMARY 1.1
Telecommunications Industry Economic Conditions 1.2
Report Structure
Chapter II BACKGROUND: TELECOMMUNICATION INDUSTRY MARKETS
2.1
Telecommunications Market Conditions 2.1.1
Broadband Market Trends 2.1.1.1
North American Wireline Broadband Revenue Trends 2.1.1.2
European Broadband Revenue Trends 2.1.1.3
Asia Pacific Broadband Revenue Trends 2.1.1.4
LAC Broadband Revenue Trends 2.2
Wireless Industry Markets 2.2.1
Differences Between Wireless Mobile Technologies 2.2.2
Wireless Market Trends 2.2.2.1
North America Wireless Trends 2.2.2.2
Europe, Mid-East, Wireless Trends 2.2.2.3
Asia Pacific Wireless Trends 2.2.2.4
Latin America/Caribbean Wireless Trends 2.3
Cable Television 2.3.1
History of Cable TV 2.3.2
Cable Telephony 2.4
The Future of Telecommunications: Three Scenarios 2.4.1
Scenario I: Networks Evolve, None Are Supplanted 2.4.2
Scenario II: Global Ubiquitous Internet-Based Solution 2.4.3
Scenario III: Un-Tethered and Wireless
Chapter III THE NEXT GENERATION COMMUNICATIONS NETWORK: IMPROVEMENTS TO THE INFRASTRUCTURE
3.1
Overview of Network Topology 3.1.1
End-Users 3.1.2
Access Networks 3.1.3
Metro Networks 3.1.4
Core Networks 3.2
Transmission Improvements 3.3
Overview of Switching Technologies 3.3.1
Circuit Switching vs. Packet Switching 3.4
The Public Switched Telephone Network 3.4.1
Evolution of the PSTN 3.4.2
Changes to the PSTN by 2007 3.4.3
Central Offices 3.5
Data Networks and VoIP 3.5.1
Broadband Switches 3.5.2
Data Core Networks 3.5.2.1
Changes in Data Core Networks by 2007 3.5.3
Data Metro Networks 3.5.4
Data Access Networks 3.5.5
Signaling and Support Structures for Data Networks 3.5.6
Voice Over the Internet Protocol 3.5.7
VoIP as Transport 3.5.8
VoIP Operational Advantage 3.5.9
VoIP as Value-Added Stage 3.6
The Next Generation Network 3.6.1
Gateways 3.6.1.1
Gateway Market Opportunity Forecast 3.6.2
Softswitches 3.6.2.1
Economic Motivations 3.6.3
IP Multimedia Subsystems 3.7
Optical Networking 3.7.1
Overview 3.7.2
Add Drop Multiplexers 3.7.2.1
ADM Market Opportunity 3.7.3
Optical Cross Connects 3.7.4
Present and Future DWDM Systems 3.7.4.1
Long-Haul Systems 3.7.4.2
Metropolitan Systems 3.7.4.3
Wavelength Service Market Trends 3.7.5
Market Analysis of SONET/SDH & DWDM Systems 3.8
Optical Components 3.8.1
Optical Transmitters 3.8.1.1
Tunable Lasers Diodes 3.8.1.2
Modulators 3.8.2
Optical Receivers 3.8.3
Market Analysis of Optical Subsystem and Components 3.9
Optical Fiber 3.9.1
Development of Fiber 3.9.1.1
Dispersion-Shifted Fiber 3.9.1.2
Non-Zero Dispersion-Shifted Fiber 3.9.2
Future Fiber Design 3.9.3
Market Analysis of Fiber Deployment
Chapter IV THE ACCESS NETWORK: NARROWBAND AND BROADBAND
4.1
Narrowband: The Decline of US Landlines 4.2
Broadband Access Networks 4.2.1
Broadband Access Forecasts 4.3
Access Network Technology Options 4.3.1
DSL 4.3.2
Cable 4.3.3
Fiber 4.3.4
Fixed Mobile Convergence 4.3.5
WiFi
Chapter V SUPPORTING THE INFRASTRUCTURE: NETWORK AND CUSTOMER SUPPORT
5.1
Operations Support Systems Overview 5.2
Operations Support Applications 5.2.1
Business Operations Support 5.2.1.1
Customer Care 5.2.1.2
Service Orders 5.2.1.3
Billing Mediation 5.2.1.4
Rating 5.2.1.5
Billing 5.2.2
Network Operations Support 5.2.2.1
Engineering and Planning 5.2.2.2
Provisioning 5.2.2.3
Trouble/Repair 5.2.3
Network Management 5.2.4
OSS Market Structure: Demand Side View 5.2.4.1
Professional Services and OSSes
Chapter VI PRESENT AND FUTURE COMMUNICATIONS SERVICES MARKETS
6.1
US Telecommunications Subscriber Forecasting Model 6.1.1
Wireless Subscribers 6.1.2
ILEC Subscribers 6.1.3
CLEC Subscribers 6.1.4
IXC Subscribers 6.1.5
Cable Subscribers 6.1.5.1
VoIP Subscribers 6.1.5.2
Cable TV Subscribers 6.1.5.3
Cable Modem Subscribers 6.1.6
Other VoIP Subscribers 6.2
Worldwide VoIP Adoption 6.2.1
North America International VoIP Traffic 6.2.1.1
Terminating Traffic 6.2.1.2
Originating Traffic 6.2.2
Caribbean International VoIP Traffic 6.2.2.1
Terminating Traffic 6.2.2.2
Originating Traffic 6.2.3
Central America International VoIP Traffic 6.2.3.1
Terminating Traffic 6.2.3.2
Originating Traffic 6.2.4
Latin America International VoIP Traffic 6.2.4.1
Terminating Traffic 6.2.4.2
Originating Traffic 6.2.5
Europe International VoIP Traffic 6.2.5.1
Terminating Traffic 6.2.5.2
Originating Traffic 6.2.6
Asia International VoIP Traffic 6.2.6.1
Terminating Traffic 6.2.6.2
Originating Traffic 6.2.7
Africa International VoIP Traffic 6.2.7.1
Terminating Traffic 6.2.7.2
Originating Traffic 6.2.8
Oceania International VoIP Traffic 6.2.8.1
Terminating Traffic 6.2.8.2
Originating Traffic 6.3
IP-Based Application Services 6.3.1
Residential Video Telephony 6.3.2
Fixed Mobile Convergence 6.3.3
File Sharing Services 6.3.4
Streaming Services 6.3.5
Location Based Services 6.3.6
Presence Based Services 6.4
WiFi & WiMax
Chapter VII ENTERPRISE TELECOMMUNICATIONS MARKETS
7.1
Private Lines 7.1.1
Evolution in the Private Line Services Market 7.1.2
Circuit Types 7.1.2.1
56Kbit/s Circuits 7.1.2.2
64Kbit/s Clear-Channel Circuits (DS0) 7.1.2.3
Fractional T1 Circuits 7.1.2.4
T1 Circuits (DS1) 7.1.2.5
Fractional T3 Circuits (Fractional DS3) 7.1.2.6
T3 Circuits (DS3) 7.1.2.7
Optical Carrier Circuits 7.1.3
SONET, IP and Private Lines 7.1.4
Private Line Circuit Layout 7.1.5
Redundancy & Restoration 7.1.6
Private Line Alternatives 7.1.7
Private Line Market Analysis 7.2
Managed Services & the Enterprise 7.3
Managed Services Industry Revenue 7.4
Vertical Industry Spending on Telecommunications Services 7.4.1
Telecommunications Expenditures by Vertical Industry 7.4.2
Healthcare as a Fast Growing Vertical Industry 7.4 2.1
Healthcare Industry Structure Ready for Change 7.4.2.2
Market Estimate of Healthcare Telecom Spending 7.5
Grid Computing 7.5.1
What is Grid Computing 7.5.2
Grid Computing Implications for Telecom 7.5.3
Grid Computing Market Analysis
Appendix GLOSSARY Table of Figures
Chapter I I-1
Worldwide IP Services Market, 2006-2011
Chapter II II-1
Broadband Services Revenue Distribution, 2006-2011 II-2
EMEA Broadband Wireline Revenue, 2005-2010 II-3
Asia Pacific Broadband Wireline Revenue, 2005-2010 II-4
LAC Broadband Wireline Revenue, 2005-2010 II-5
Distribution of Wireless Networks by Technology Type II-6
Impact of New Wireless Data Service Usage on ARPU II-7
Regional Subscriber Growth 2002-2005 II-8
Total Wireline and Wireless Broadband and Narrowband Revenues by Scenario
Chapter III III-1
Public Communication Network Architecture III-2
SONET Ring Configuration III-3
Hierarchy of Broadband Switch Functions III-4
US Broadband Switches Compared with Increase in Throughput III-5
US Broadband Switch Revenue, 2001-2006 III-6
Typical National Data Core Network III-7
Core Network Configurations by Type of Traffic Pattern III-8
Worldwide Gateway Revenue Forecast, 2005-2010 III-9
Softswitch Architecture Diagram III-10
Circuit vs. Packet Switching of Internet Traffic III-11
Switched Opt/Electrical Net vs. All-Opt IP Meshed Net III-12
Total ADM Revenue, 2003 and 2008 III-13
Origins of the Digital Cross Connect III-14
Evolution of the Digital Cross Connect III-15
Long-Haul DWDM System III-16
Two Ways to Expand DWDM Capacity III-17
Total SONET/SDH Terminal Market III-18
Total DWDM Sales, 2000-2008 III-19
ITU-T Wavelength Spacing Grid for DWDM Systems III-20
DWDM Bands Around 1550 Nanometers III-21
Worldwide Optical Components Market III-22
Four-Wave Mixing III-23
Fiber Deployment Percentage of Total by Region
Chapter IV IV-1
Broadband Penetration by Technology in Top 20 Economies IV-2
HFC Architecture Providing Video and Voice Services IV-3
Total RBOC Cash Expense Per Line in Service IV-4
Cell Phone
Penetration as a Percentage of All Phone Subs IV-5
Wireline vs. Mobile Phone Growth 1995-2004 IV-6
SIP-Based Network Application Server Approach
Chapter V V-1
Operations Support Systems Dataflow V-2
Business Operations Systems Dataflow V-3
Worldwide Total OSS Sales Revenue Forecast V-4
Worldwide Professional Services Revenue by Region
Chapter VII VII-1
Capacities of 64Kbit/s, T1, and T3 Circuits VII-2
Typical Layout for a Full Circuit VII-3
ISDN Switched Backup VII-4
SONET Rings VII-5
Fiber-to-Fiber Redundancy VII-6
Cable-to-Cable Physical Redundancy VII-7
Total Private Line Revenue, 2005-2010 VII-8
Managed Wide Area Network Endpoints, 2003-2010 VII-9
Internet Traffic and IT Staffing VII-10
US Managed Services Revenues, 2006-2011 VII-11
Drivers of Telecom Expenditures in Vertical Markets VII-12
Total US Telecom Wireline Market, 2005 and 2010 VII-13
Top-Tier Expenditures for Telecom Wireline Services 259 VII-14
Total US Telecom Wireless Services, 2005 and 2010 VII-15
Top-Tier Expenditures for Telecom Wireless Services
VII-16 Total US Healthcare Telecom Service Revenues VII-17
Grid Computing as Part of the IT Evolution Table of Tables
Chapter I I-1
Worldwide Telecom Revenue Forecast by Services Category, 2005-2010
Chapter II II-1
Global Carrier Revenue by Region, 2005-2010 II-2
2005 and 2010 Distribution of Global Carrier Revenue by Region II-3
Service Provider Revenue, 2006-2011 II-4
Worldwide Telecom Revenue Forecast by Services Category
II-5 Broadband Consumer App
and Req Bandwidth II-6
North American Broadband Wireline Rev by Market Segment 17 II-7
Wireless Subscribers by Global Region 2002-2011 (Thousands) II-8
Typical
Frequencies Used for Mobile Services II-9
Mobile Wireless Standards (First, Second, and Third Generation) II-10
Wireless Network
Deployment Status, 2005 and 2006 II-11
Examples of 2.5G and 3G Services II-12
Revenue for 2G, 2.5G, and 3G Market Segments by Region, II-13
Four MSO Voice Delivery Options II-14
Total Wireline and Wireless BB
& Narrowband Rev by Scenario
Chapter III III-1
Definitions of Digital Private Line Services III-2
SONET Data Rates III-3
Distinctions between POTS and Data Networks III-4
Network Locations of Broadband Switches III-5
Wireline SS7 Queries 2003-2008 (Thousands) III-6
Impacts of VoIP on International Telecom
Services Rev III-7
Gateway Functions III-8
Softswitch Advantages/Disadvantages III-9
Economic Benefits of Softswitch Technology III-10
Strategies to Increase Network Service Margins III-11
OADM Applications III-12
First Gene Metro vs. Long-Haul DWDM Networks III-13
Wavelength Market Segments III-14
Typical Service Providers Offers for Native Wavelength Services III-15
Typical Service Prov Offers for Wavelength Serv Over SONET III-16
Wavelength Services Revenue Totals III-17
ITU-T Frequency and Wavelength Grid for DWDM Systems III-18
Fiber Deployment by Region, 2000-2008
Chapter IV IV-1
US Access Line Trends: Residential and Business, 2000-2005 IV-2
US Access Line Estimates, Residential and Business, 2006-2011 IV-3
US Res Access
Line Declines by Wireless and BB VoIP IV-4
Broadband Communication Network Access Solutions IV-5
Broadband Penetration as a Percentage of Households, IV-6
Worldwide Broadband Lines, 2006-2011 IV-7
The Versions and Features of xDSL IV-8
# of Consumer BB
Lines with Wireless Home Net
Chapter V V-1
OSS Definitions Summary V-2
Characteristics of Broadband Network Management V-3
Distinct Characteristics of Packet BB Net
Mgmt V-4
Worldwide OSS
Sales by Region, 2005-2010 V-5
Worldwide OSS Sales Distribution by Region V-6
Worldwide OSS Sales Revenue, Wireline vs. Wireless V-7
Worldwide OSS Sales Revenue by Service Type
Chapter VI VI-1
Growth in Subscribers All Segments VI-2
Growth in Wireless Subscriber VI-3
Growth in ILEC Subscribers by Line Type VI-4
Growth in CLEC Subscribers VI-5
Growth in IXC Subscribers VI-6
Growth in Cable Subscribers by Service Type VI-7
Growth in Other VoIP Subscribers VI-8
North American Inbound MOUs with VoIP VI-9
North American Outbound MOUs with VoIP VI-10
Caribbean Inbound MOUs with VoIP VI-11
Caribbean Outbound MOUs with VoIP VI-12
Central America Inbound MOUs with VoIP VI-13
Central America Outbound MOUs with VoIP VI-14
Latin America Inbound MOUs with VoIP VI-15
Latin America Outbound MOUs with VoIP VI-16
Europe Inbound MOUs with VoIP VI-17
Europe Outbound MOUs with VoIP VI-18
Asia Inbound MOUs with VoIP VI-19
Asia Outbound MOUs with VoIP VI-20
Africa Inbound MOUs with VoIP VI-21
Africa Outbound MOUs with VoIP VI-22
Oceania Inbound MOUs with VoIP VI-23
Oceania Outbound MOUs with VoIP VI-24
Variations on the 802.11 Standard
Chapter VII VII-1
Digital Services Hierarchy VII-2
SONET/Optical Carrier Hierarchy VII-3
Managed Services Segments VII-4
Provider Strengths and Weaknesses VII-5
Healthcare Market Segments VII-6
Healthcare Segment Dimensions and Trends VII-7
Grid Market Segmentation by Resource VII-8
Grid Market Segmentation by Organization VII-9
Worldwide Grid Spending, 2006-2011
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