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The 2009 Telecommunications Industry Review: An Anthology of Market Facts and Forecasts
a market research report
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The 2009 Telecom Industry Review summarizes current conditions across
the global telecommunications industry, providing analysis of over a
dozen infrastructure and service segments. From fundamental background
issues to detailed five-year forecasts accompanied by practical
strategic advice, this study provides a sweeping examination of the
telecom marketplace.
The review provides up-to-date information in such key areas as
high-speed access, VoIP, operations support systems, gateways, cable
telephony, residential and business communications trends, and new
opportunities such as fixed mobile convergence, various IP-based
applications delivered as services, and IPTV.
Whether you are an industry veteran or new to telecom, the 2009 Telecom
Industry Review will serve as a frequently referenced yearbook,
supplying hard data and sound analysis on pressing service and equipment
issues. Concise, clear, and current, the
review is a detailed strategic tool that amasses a year’s worth of
telecom research-over a dozen segments-into one comprehensive resource.
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Report Excerpt
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At the beginning of 2009, global financial markets
remain unsteady following the reaction of credit markets to problems in the
US mortgage industry and lending worldwide grounding to a halt during 2008.
Because US business and private investors got too complacent about risk, the
amount of mortgages that were sold by banks to investment banks and then
sold as US mortgage-related securities to investors grew from approximately
$67 billion in 1996 to $773 billion in 2006. This is one of the key reasons
that set off the current lending crisis and created serious concern about
the health of the global economy. Another precipitating factor in the
current credit squeeze was the legalization of credit default swaps in 2000
which allowed investors to “bet” that the mortgage market would fail.
Financial institutions such as Lehman Brothers failed in part due to the
inability to cover these credit default swaps. In October of 2008, it was
necessary for the Federal government to introduce a $700 billion bailout
plan for the economy so that things would not worsen, and other governments
followed suit with their own plans to spur lending.
Even amidst so much economic
uncertainty, the fact remains that telecommunications is a key input factor
in economic growth. Telecommunications is a facilitator of socio-economic
advancement and is a critical utility for economic development, much like
water and energy. This fact is reflected in its growing share of world
output and of household spending. The World Bank estimates global
telecommunications spending as a share of global GDP to have been 2.5
percent in 1990. Insight Research estimates that in 2006 it had grown to 4.8
percent, which we forecast to grow to 5.9 percent by 2013—even in the face
of the current credit crisis.
It is on this basis—that telecommunications is a
lynchpin in the recovery— that Insight
Research projects carrier revenue by geographic region in Figure I-1.
Worldwide revenues are predicted to...................
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Market Segmentation
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Telecommunications Industry Markets
By Geography
North America
Europe/Middle East/Africa
Latin America/Caribbean
Asia/Pacific
Global Carrier Revenue by Region,
2008 and 2013 Distribution of Global Carrier Revenue by Region
Service Provider Revenue By Provider Type
Worldwide Telecom Revenue Forecast by Services Category
Broadband Service Revenue Distribution by Service Type
North American Broadband Wireline Revenue
Impact of New Wireless Data Service Usage on ARPU
EMEA Broadband Wireline Revenue
Asia Pacific Broadband Wireline Revenue
LAC Broadband Wireline Revenue
Wireless Subscribers by Global Region 2002-2011
Distribution of Wireless Networks by Technology Type
Wireless Network Deployment Status, 2005 and 2006
Revenue for 2G, 2.5G, and 3G Market Segments by Region
Regional Subscriber Growth 2002-2005
Total Wireline and Wireless BBand Narrowband Revenues
Broadband Services Revenue Distribution
Next Generation Network Infrastructure
US Broadband Switches Compared with Increase in Throughput
Wireline SS7 Queries 2003-2008
Impacts of VoIP on International Telecommunications Services
Total US Public Ethernet Revenues, 2005-2012
Worldwide Gateway Revenue Forecast
Total Worldwide Services Delivery Platform Revenues, 2006-2011
Worldwide Services Delivery Platform Revenues by Provider Type,
2006-2011
Wavelength Services Revenue Totals
Total Worldwide Optical Equipment Market 2007-2012
Worldwide Fiber Deployment: New Additions 2007-2012
Access Network
US Wireline End User Switched Access Lines 1999-2006
Landline Telephone Penetration Percentage US, 1999-2006
US Wireline Telephone Calls 1999-2005
US Wireless-Only Households, 2002-2006
US Access Line Substitution, Residential and Business, 2002-2006
BB Penetration by Technology in Top 20 Economies
Broadband Penetration as a Percentage of Households by Region
Worldwide Broadband Lines by Region, 2006-2011
Cell Phone Penetration as a Percentage of All Phone Subscribers,
Wireline vs. Mobile Phone
Growth 1995-2004 )
Number of Cons BB Lines with Wireless Home Net By Region
Cellular and Wireline Phone Penetration Per Capita by Global Region
Cellular Subscribers By Global Region 2006-2012
Total Worldwide FMC Carrier & Equipment Vendor Revenue
Number of Consumer Brdband Lines w/Wireless
Home Ntwrking, 2006-2011
OSSes, BSSes & Outsourcing
Outsourced Services Market Estimate for Wireline and Wireless,
2006-2012
Present & Future Services
IP-Based Application Services
Worldwide Residential Video Telephony Service Revenues
Worldwide File Sharing/File Downloading Services Revenues
Worldwide Wireline File Sharing/File Downloading Srvcs Rev.
Worldwide Wireless File Sharing/File Downloading Srvcs Rev.
Worldwide Audio/Video Streaming Services Revenues
Worldwide Location-Based Services Service Revenues
Worldwide Presence-Based Services Revenue
International VoIP Traffic By Region
North American Inbound MOUs with VoIP
North American Outbound MOUs with VoIP
Caribbean Inbound MOUs with VoIP
Caribbean Outbound MOUs with VoIP
Central America Inbound MOUs with VoIP
Central America Outbound MOUs with VoIP
Latin America Inbound MOUs with VoIP
Latin America Outbound MOUs with VoIP
Europe Inbound MOUs with VoIP )
Europe Outbound MOUs with VoIP
Asia Inbound MOUs with VoIP
Asia Outbound MOUs with VoIP
Africa Inbound MOUs with VoIP
Africa Outbound MOUs with VoIP
Oceania Inbound MOUs with VoIP
Oceania Outbound MOUs with VoIP
Enterprise Markets
Classification of US Businesses
US Business Distribution: All Business Sizes
Business Establishments by Industry Sector and Business Size
Business Lines: Distribution by Industry Sector
Total Private Line Revenue
Managed Wide Area Network Endpoints by Type
Internet Traffic and IT Staffing
US Managed Services Revenues
Total US Telecom Wireline Market, 2005 and 2010
Top-Tier Expenditures for Telecom Wireline Services
Total US Telecom Wireless Services, 2005 and 2010
Top-Tier Expenditures for Telecom Wireless Services
Total US Healthcare Telecom Service Revenues
Total US Mobile Enterprise Application Service Revenues, 2007-2012
Worldwide Grid Spending
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Table of Contents
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Chapter I
Executive Summary
1.1 Telecommunications
Industry Economic Conditions
1.2 Report Structure
Chapter II
BACKGROUND: Telecommunication Industry Markets
2.1 Telecommunications Market
Conditions
2.1.1
Broadband Market Trends
2.1.1.1 North American Wireline Broadband Revenue Trends
2.1.1.2 European Broadband Revenue Trends
2.1.1.3 Asia Pacific Broadband Revenue Trends
2.1.1.4 LAC Broadband Revenue Trends
2.2 Wireless Industry Markets
2.2.1
Differences Between Wireless Mobile Technologies
2.2.1.1 UMTS and HSPA
2.2.1.2 LTE
2.2.1.3 WiMAX
2.2.2
Wireless Market Trends
2.3 Cable Industry Markets
2.3.1
Cable Industry Evolution
2.3.2
IP Cable Telephony
2.3.2.1 Data over Cable Service Interface Specification
2.3.2.2 DOCSIS 1.1 & 2.0
2.3.2.3 DOCSIS 3.0
2.3.2.4 PacketCable
2.3.2.5 PacketCable 1.1 & 1.2
2.3.3
US Cable Subscriber Growth
Chapter III
THE NEXT-GENERATION COMMUNICATIONS NETWORK:
Improvements to the Infrastructure
3.1 Overview of Network Topology
3.1.1
End-Users
3.1.2
Access Networks
3.1.3
Metro Networks
3.1.4
Core Networks
3.2 Transmission Improvements
3.3 Overview of Switching
Technologies
3.3.1
Circuit Switching vs. Packet Switching
3.4 The Public Switched Telephone
Network
3.4.1
Evolution of the PSTN
3.4.2
Changes to the PSTN?
3.4.3
Central Offices
3.5 Data Networks and VoIP
3.5.1
Broadband Switches
3.5.2
Data Core Networks
3.5.2.1 MPLS
3.5.3
Data Metro Networks
3.5.4
Data Access Networks
3.5.5
Signaling and Support Structures for Data Networks
3.5.6
Voice Over Internet Protocol
3.5.7
VoIP as Transport
3.5.8
VoIP Operational Advantage
3.5.9
VoIP as Value-Added Stage
3.6 Carrier Ethernet Networks
3.6.1
E-line
3.6.2
E-LAN
3.6.3
Other Typologies: Dedicated vs. Switched
3.6.4
Carrier Ethernet Market Forecast
3.7 The Next Generation Network
3.7.1
Gateways
3.7.1.1 Gateways Market Revenue Worldwide
3.7.2
Softswitches
3.7.2.1 Economic Motivations
3.7.3
Service Delivery Platforms
3.7.3.1 SDP Platform Revenue Forecast
3.7.4
IP Multimedia Subsystems
3.8 Optical Networking
3.8.1
Overview
3.8.2
Add Drop Multiplexers
3.8.3
Optical Cross Connects
3.8.4
Present and Future DWDM Systems
3.8.4.1 Long-Haul Systems
3.8.4.2 Metropolitan Systems
3.8.4.3 Wavelength Service Market Trends
3.8.5
Market Analysis of Optical Systems
3.9 Optical Components
3.9.1
Optical Transmitters
3.9.1.1 Tunable Lasers Diodes
3.9.1.2 Modulators
3.9.2
Optical Receivers
3.9.3
The Market for Photonic Integrated Circuits
3.10 Optical Fiber
3.10.1
Development of Fiber
3.10.1.1 Dispersion-Shifted Fiber
3.10.1.2 Non-Zero Dispersion-Shifted Fiber
3.10.2
Future Fiber Design
3.10.3
Market Analysis of Fiber Deployment
Chapter IV
THE ACCESS NETWORK: Narrowband and Broadband
4.1 Narrowband: The Decline of
US Landlines
4.2 Broadband Access Networks
4.2.1
Broadband Access Forecasts
4.3 Access Network Technology
Options
4.3.1
DSL
4.3.2
Cable
4.3.3
Bonded Copper
4.3.3.1 Technology
4.3.3.2 Market Forecast
4.3.4
Fiber
4.3.5
Fixed Mobile Convergence
4.3.6
WiFi
4.3.7
WiMAX
Chapter V
SUPPORTING THE INFRASTRUCTURE: OSSes, BSSes Equipment, and Outsourcing
5.1 Operations Support Systems
Overview
5.2 Operations Support
Applications
5.2.1
Business Operations Support
5.2.1.1 Customer Care
5.2.1.2 Service Orders
5.2.1.3 Billing Mediation
5.2.1.4 Rating
5.2.1.5 Billing
5.2.2
Network Operations Support
5.2.2.1 Engineering and Planning
5.2.2.2 Provisioning
5.2.2.3 Trouble/Repair
5.2.3
Network Management
5.3 OSS Market Structure: Demand
Side View
5.4 Outsourcing
5.4.1
Vendor Activity Summary
5.4.2
The Market for Outsourcing Services
5.5 Spending in Global Telecom
Equipment Markets
Chapter VI
PRESENT AND FUTURE COMMUNICATIONS SERVICES MARKETS
6.1 IP-Based Application
Services
6.1.1
Introduction & Definitions
6.1.2
VoIP as a Non-Starter
6.1.3
Key IP Service Trends
6.1.3.1 Residential Video Telephony Market
6.1.3.2 Fixed Mobile Convergence
6.1.3.3 File Sharing/Downloading & Multimedia Messaging
6.1.3.4 Streaming Services
6.1.3.5 Location-Based Services
6.1.3.6 Presence Based Services
6.1.4
Market Forecast
6.2 Worldwide VoIP Adoption
6.2.1
North America International VoIP Traffic
6.2.1.1 Terminating Traffic
6.2.1.2 Originating Traffic
6.2.2
Caribbean International VoIP Traffic
6.2.2.1 Terminating Traffic
6.2.2.2 Originating Traffic
6.2.3
Central America International VoIP Traffic
6.2.3.1 Terminating Traffic
6.2.3.2 Originating Traffic
6.2.4
Latin America International VoIP Traffic
6.2.4.1 Terminating Traffic
6.2.4.2 Originating Traffic
6.2.5
Europe International VoIP Traffic
6.2.5.1 Terminating Traffic
6.2.5.2 Originating Traffic
6.2.6
Asia International VoIP Traffic
6.2.6.1 Terminating Traffic
6.2.6.2 Originating Traffic
6.2.7
Africa International VoIP Traffic
6.2.7.1 Terminating Traffic
6.2.7.2 Originating Traffic
6.2.8
Oceania International VoIP Traffic
6.2.8.1 Terminating Traffic
6.2.8.2 Originating Traffic
6.3 Telecommunications Role in
Improving the Environment
6.3.1
Modeling the Benefits of Green
6.3.2
Carriers & Service Providers Need to Move Now
Chapter VII
ENTERPRISE TELECOMMUNICATIONS MARKETS
7.1 The Classification of
Businesses by Size
7.1.1
Distribution of Business by Size
7.1.2
The Business Line Market Methodology and Analysis
7.1.3
The Business Line Market in Small Enterprises
7.2 Private Lines
7.2.1
Evolution in the Private Line Services Market
7.2.2
Circuit Types
7.2.2.1 56 Kbit/s Circuits
7.2.2.2 64 Kbit/s Clear-Channel Circuits (DS0)
7.2.2.3 Fractional T1 Circuits
7.2.2.4 T1 Circuits (DS1)
7.2.2.5 Fractional T3 Circuits (Fractional DS3)
7.2.2.6 T3 Circuits (DS3)
7.2.2.7 Optical Carrier Circuits
7.2.3
SONET, IP and Private Lines
7.2.4
Private Line Circuit Layout
7.2.5
Redundancy & Restoration
7.2.6
Private Line Alternatives
7.2.7
Private Line Market Analysis
7.3 Managed Services & the
Enterprise
7.3.1
Definition of Managed Services
7.3.2
What is Driving the Growth of Managed Services?
7.3.3
Managed Services Market Estimates
7.4 Vertical Industry Spending on
Telecommunications Services
7.4.1
Telecommunications and Vertical Marketing
7.4.2
Healthcare as a Fast Growing Vertical Industry
7.4 2.1 Healthcare Industry Structure Ready for Change
7.4.2.2 Market Estimate of Healthcare Telecom Spending
7.5 The Mobile Workforce and
Enterprise Applications
7.5.1
Mobile Enterprise Market Forecasts
Table of Figures
Chapter I
I-1 Global Carrier
Revenue by Region, 2008-2013
Chapter II
II-1 Broadband Services
Revenue Distribution, 2008-2013
II-2 EMEA Broadband Wireline
Revenue, 2008-2013
II-3 Asia Pacific Broadband
Wireline Revenue, 2008-2013
II-4 LAC Broadband Wireline
Revenue, 2008-2013
II-5 Worldwide Distribution of
In-Service Networks by Type, 2006 and 2008
II-6 Impact of New Wireless Data
Service Usage on Average Revenue per User
II-7 Circuit Switched with Hybrid
IP Network Architecture
II-8 Cable IP Telephony
II-9 Basic DOCSIS
II-10 Basic PacketCable Architecture
Chapter III
III-1 Public Communication Network
Architecture
III-2 SONET Ring Configuration
III-3 Hierarchy of Broadband Switch
Functions
III-4 Typical National Data Core Network
III-5 E-Line Point-to-Point Service Type
III-6 E-LAN Multipoint-to-Multipoint
Service Type
III-7 Total US Public Ethernet Revenues,
2005-2012
III-8 Worldwide Gateway Revenue
Forecast, 2008-2013
III-9 Softswitch Architecture Diagram
III-10 Circuit vs. Packet Switching of Internet
Traffic
III-11 SDP Service Provider Network Architecture
III-12 Total Worldwide Services Delivery Platform
Revenues, 2006-2011
III-13 Switched Optical/Electrical Networks vs.
All-Optical IP Meshed Networks
III-14 Origins of the Digital Cross Connect
III-15 Evolution of the Digital Cross Connect
III-16 Long-Haul DWDM System
III-17 Two Ways to Expand DWDM Capacity
III-18 Managed Wavelength Service Evolution Path
III-19 Worldwide Optical Equipment Sales, 2008-2013
III-20 ITU-T Wavelength Spacing Grid for DWDM
Systems
III-21 DWDM Bands Around 1550 Nanometers
III-22 Global Integrated Optics Component Sales,
2008-2013
III-23 Four-Wave Mixing
III-24 Worldwide Fiber Sales, 2008-2013
Chapter IV
IV-1 Landline Telephone Penetration
Percentage US, 1999-2006
IV-2 US Wireless-Only Households,
2002-2006
IV-3 US Access Line Substitution,
Residential and Business, 2002-2006
IV-4 Broadband Subscribers per 100
People, Top 30 Economies, 2007
IV-5 HFC Architecture Providing Video
and Voice Services
IV-6 Typical Backhaul Configuration
IV-7 Typical DSLAM Backhaul Application
IV-8 High Speed Data over Copper Service
Provider Revenue, 2007-2012
IV-9 Total RBOC Cash Expense Per Line in
Service
IV-10 Cell Phone Penetration as a Percentage of All
Phone Subscribers, by Region
IV-11 Cellular and Wireline Phone Penetration Per
Capita by Global Region 2006
IV-12 Wireline vs. Mobile Phone Growth 1988-2006
IV-13 Common Fixed Mobile Convergence Scenarios
IV-14 Total Worldwide FMC Carrier & Equipment Vendor
Revenue
Chapter V
V-1 Operations Support Systems
Dataflow
V-2 Business Operations Systems
Dataflow
V-3 Total Worldwide OSS Sales
Revenue, 2007-2012
V-4 Worldwide OSS Sales
Distribution by Region, 2007 and 2012
V-5 Worldwide Professional
Services Revenue, 2007-2012
Chapter VI
VI-1 Worldwide IP Services Market by
Service Type, 2008-2013
VI-2 Worldwide Green Communications
Technologies Revenues, 2008-2013
Chapter VII
VII-1 Capacities of 64 Kbit/s, T1, and T3
Circuits
VII-2 Typical Layout for a Full Circuit
VII-3 ISDN Switched Backup
VII-4 SONET Rings
VII-5 Fiber-to-Fiber Redundancy
VII-6 Cable-to-Cable Physical Redundancy
VII-7 US Managed Services Revenues, 2007-2012
VII-8 Drivers of Telecom Expenditures in
Vertical Markets
VII-9 Total US Telecom Wireline Market, 2008
and 2013
VII-10 Top-Tier Business Expenditures for Telecom Wireline
Services, 2008 and 2013
VII-11 Total US Telecom Wireless Services, 2008 and 2013
VII-12 Top-Tier Business Expenditures for Telecom Wireless
Services, 2008 and 2013
VII-13 Total US Healthcare Telecom Service Revenues,
2008-2013
VII-14 Employment Growth by Major Sector, 2005 and 2012
295
VII-15 Percentage Growth by Occupational Title and
Mobility, 2004-2014
VII-16 Total US Mobile Application Service Revenues,
2007-2012
Table of Tables
Chapter I
I-1 Worldwide
Telecom Revenue Forecast by Services Category, 2008-2013
Chapter II
II-1 Global Carrier
Revenue by Region, 2008-2013
II-2 2008 and 2013
Distribution of Global Carrier Revenue by Region
II-3 Service Provider
Revenue, 2008-2013
II-4 Worldwide Telecom
Revenue Forecast by Services Category, 2008-2013
II-5 Broadband Consumer
Applications and Required Bandwidth
II-6 North American
Broadband Wireline Revenue by Market Segment 2008-2013
II-7 Regional Narrowband
Wireless Subscribers, 2008-2013
II-8 Regional Narrowband
Wireless Penetration by Population, 2008-2013
II-9 Wireless Data
Technologies Comparison
II-10 Worldwide In-Service Networks by
Mobile System Type, 2006 and 2008
II-11 Revenue for 2G, 2.5G, and 3G
Market Segments by Region, 2008-2013
II-12 DOCSIS Evolution: Service
Comparison
II-13 DOCSIS Evolution: Customer
Equipment Supported
II-14 DOCSIS Evolution: Upload/Download
Speeds Supported
II-15 Growth in Cable Subscribers by
Service Type, 2007-2012
Chapter III
III-1 Definitions of Digital
Private Line Services
III-2 SONET Data Rates
III-3 Distinctions between POTS
and Data Networks
III-4 Network Locations of
Broadband Switches
III-5 Downstream DSL Bit-rates vs.
Reach
III-6 Total Number of SS7 Queries
for U.S. Access Line Calls, 2009–2014
III-7 Percent of Broadband
Consumers Adopting VoIP, 2008-2013
III-8 Characteristics of Ethernet
Service Varieties
III-9 Gateway Definitions
III-10 Softswitch Advantages/Disadvantages
III-11 Economic Benefits of Softswitch
Technology
III-12 Strategies to Increase Network Service
Margins
III-13 Worldwide Services Delivery Platform
Revenues by Provider Type, 2006-2011
III-14 OADM Applications
III-15 Typical Features of First Generation
Metropolitan vs. Long-Haul DWDM Networks
III-16 Wavelength Market Segments
III-17 Wavelength Services Revenue Totals,
2008-2013
III-18 ITU-T Frequency and Wavelength Grid for
DWDM Systems
III-19 Worldwide Fiber Sales, 2008-2013
Chapter IV
IV-1 US Wireline End User
Switched Access Lines 1999-2006
IV-2 US Wireline Telephone Calls
1999-2005
IV-3 US Access Line Substitution,
Residential and Business, 2002-2006
IV-4 Broadband Communication
Network Access Solutions
IV-5 Broadband Penetration as a
Percentage of Households, 2008 and 2013
IV-6 Worldwide Broadband Lines,
2008-2013
IV-7 The Versions and Features of
xDSL
IV-8 Regional Narrowband Wireless
Subscribers, 2008-2013
IV-9 Consumer VoWLAN/Cellular
Service Scenario: Advantages and Disadvantages
IV-10 Number of Consumer Broadband Lines with
Wireless Home Networking, 2008-2013
Chapter V
V-1 OSS Definitions
Summary
V-2 Characteristics of
Broadband Network Management
V-3 Distinct Characteristics
of Packet Broadband Network Management
V-4 Vendor Activity Summary
V-5 Outsourced Services
Market Estimate for Wireline and Wireless, 2008-2013
V-6 Global
Telecommunications Equipment Market by Type, 2008-2013
V-7 Global Operator CAPEX
Spending by Region, 2008-2013
Chapter VI
VI-1 North American Inbound
MOUs with VoIP, 2002-2011
VI-2 North American Outbound MOUs
with VoIP, 2002-2011 229
VI-3 Caribbean Inbound MOUs with
VoIP, 2002-2011 231
VI-4 Caribbean Outbound MOUs with
VoIP, 2002-2011 231
VI-5 Central America Inbound MOUs
with VoIP 2002-2011 232
VI-6 Central America Outbound MOUs
with VoIP, 2002-2011 233
VI-7 Latin America Inbound MOUs
with VoIP, 2002-2011 234
VI-8 Latin America Outbound MOUs
with VoIP, 2002-2011 235
VI-9 Europe Inbound MOUs with VoIP
, 2002-2011 236
VI-10 Europe Outbound MOUs with VoIP,
2002-2011 237
VI-11 Asia Inbound MOUs with VoIP, 2002-2011
238
VI-12 Asia Outbound MOUs with VoIP, 2002-2011
239
VI-13 Africa Inbound MOUs with VoIP, 2002-2011
240
VI-14 Africa Outbound MOUs with VoIP,
2002-2011 241
VI-15 Oceania Inbound MOUs with VoIP,
2002-2011 242
VI-16 Oceania Outbound MOUs with VoIP,
2002-2011 243
VI-17 Green Communications Portfolio of
Product Domains, Services and Applications
Chapter VII
VII-1 US Business Distribution: All
Business Sizes
VII-2 Business Establishments by
Industry Sector and Business Size:
Small Enterprises vs. All Other Segments
VII-3 Business Lines: Distribution by
Industry Sector
VII-4 Business Lines by Industry Sector
and Business Size: Small
Enterprises vs. Large and Medium Enterprises
VII-5 Digital Services Hierarchy
VII-6 SONET/Optical Carrier Hierarchy
VII-7 Managed Services Segments
VII-8 Healthcare Market Segments
VII-9 Healthcare Segment Dimensions and
Trends
VII-10 Total US Mobile Application Service Revenues,
2007-2012
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