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The 2009 Telecommunications Industry Review: An Anthology of Market Facts and Forecasts 

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Report Excerpt

Table of Contents

Market Segmentation
Press Release

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The 2009 Telecom Industry Review summarizes current conditions across the global telecommunications industry, providing analysis of over a dozen infrastructure and service segments. From fundamental background issues to detailed five-year forecasts accompanied by practical strategic advice, this study provides a sweeping examination of the telecom marketplace.

The review provides up-to-date information in such key areas as high-speed access, VoIP, operations support systems, gateways, cable telephony, residential and business communications trends, and new opportunities such as fixed mobile convergence, various IP-based applications delivered as services, and IPTV.

Whether you are an industry veteran or new to telecom, the 2009 Telecom Industry Review will serve as a frequently referenced yearbook, supplying hard data and sound analysis on pressing service and equipment issues. Concise, clear, and current, the
review is a detailed strategic tool that amasses a year’s worth of telecom research-over a dozen segments-into one comprehensive resource.


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    Report Excerpt

    1.1 Telecommunications Industry Economic Conditions

    At the beginning of 2009, global financial markets remain unsteady following the reaction of credit markets to problems in the US mortgage industry and lending worldwide grounding to a halt during 2008.  Because US business and private investors got too complacent about risk, the amount of mortgages that were sold by banks to investment banks and then sold as US mortgage-related securities to investors grew from approximately $67 billion in 1996 to $773 billion in 2006.  This is one of the key reasons that set off the current lending crisis and created serious concern about the health of the global economy.  Another precipitating factor in the current credit squeeze was the legalization of credit default swaps in 2000 which allowed investors to “bet” that the mortgage market would fail.  Financial institutions such as Lehman Brothers failed in part due to the inability to cover these credit default swaps.  In October of 2008, it was necessary for the Federal government to introduce a $700 billion bailout plan for the economy so that things would not worsen, and other governments followed suit with their own plans to spur lending.

    Even amidst so much economic uncertainty, the fact remains that telecommunications is a key input factor in economic growth. Telecommunications is a facilitator of socio-economic advancement and is a critical utility for economic development, much like water and energy.  This fact is reflected in its growing share of world output and of household spending.  The World Bank estimates global telecommunications spending as a share of global GDP to have been 2.5 percent in 1990.  Insight Research estimates that in 2006 it had grown to 4.8 percent, which we forecast to grow to 5.9 percent by 2013—even in the face of the current credit crisis.

    It is on this basis—that telecommunications is a lynchpin in the recovery— that Insight Research projects carrier revenue by geographic region in Figure I-1.  Worldwide revenues are predicted to...................

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    Market Segmentation

     

    Telecommunications Industry Markets
                  By Geography
                                    North America
                                    Europe/Middle East/Africa
                                    Latin America/Caribbean
                                    Asia/Pacific
                  Global Carrier Revenue by Region,
                  2008 and 2013 Distribution of Global Carrier Revenue by Region
                  Service Provider Revenue By Provider Type
                  Worldwide Telecom Revenue Forecast by Services Category
                  Broadband Service Revenue Distribution by Service Type
                  North American Broadband Wireline Revenue
                  Impact of New Wireless Data Service Usage on ARPU
                  EMEA Broadband Wireline Revenue
                  Asia Pacific Broadband Wireline Revenue
                  LAC Broadband Wireline Revenue
                  Wireless Subscribers by Global Region 2002-2011
                  Distribution of Wireless Networks by Technology Type
                  Wireless Network Deployment Status, 2005 and 2006
                  Revenue for 2G, 2.5G, and 3G Market Segments by Region
                  Regional Subscriber Growth 2002-2005
                  Total Wireline and Wireless BBand Narrowband Revenues
                  Broadband Services Revenue Distribution

    Next Generation Network Infrastructure
                  US Broadband Switches Compared with Increase in Throughput
                  Wireline SS7 Queries 2003-2008
                  Impacts of VoIP on International Telecommunications Services
                  Total US Public Ethernet Revenues, 2005-2012
                  Worldwide Gateway Revenue Forecast
                  Total Worldwide Services Delivery Platform Revenues, 2006-2011
                  Worldwide Services Delivery Platform Revenues by Provider Type, 2006-2011
                  Wavelength Services Revenue Totals
                  Total Worldwide Optical Equipment Market 2007-2012
                  Worldwide Fiber Deployment: New Additions 2007-2012

    Access Network
                  US Wireline End User Switched Access Lines 1999-2006
                  Landline Telephone Penetration Percentage US, 1999-2006
                  US Wireline Telephone Calls 1999-2005
                  US Wireless-Only Households, 2002-2006
                  US Access Line Substitution, Residential and Business, 2002-2006
                  BB Penetration by Technology in Top 20 Economies
                  Broadband Penetration as a Percentage of Households by Region
                  Worldwide Broadband Lines by Region, 2006-2011
                  Cell Phone Penetration as a Percentage of All Phone Subscribers,
                  Wireline vs. Mobile Phone Growth 1995-2004 )
                  Number of Cons BB Lines with Wireless Home Net By Region
                  Cellular and Wireline Phone Penetration Per Capita by Global Region
                  Cellular Subscribers By Global Region 2006-2012 
                  Total Worldwide FMC Carrier & Equipment Vendor Revenue
                  Number of Consumer Brdband Lines w/Wireless Home Ntwrking, 2006-2011

    OSSes, BSSes & Outsourcing
                 Outsourced Services Market Estimate for Wireline and Wireless, 2006-2012

    Present & Future Services
                  IP-Based Application Services
                                 Worldwide Residential Video Telephony Service Revenues
                                 Worldwide File Sharing/File Downloading Services Revenues
                                 Worldwide Wireline File Sharing/File Downloading Srvcs Rev.
                                 Worldwide Wireless File Sharing/File Downloading Srvcs Rev.
                                 Worldwide Audio/Video Streaming Services Revenues
                                 Worldwide Location-Based Services Service Revenues
                                 Worldwide Presence-Based Services Revenue
                  International VoIP Traffic By Region
                                 North American Inbound MOUs with VoIP
                                 North American Outbound MOUs with VoIP
                                 Caribbean Inbound MOUs with VoIP
                                 Caribbean Outbound MOUs with VoIP
                                 Central America Inbound MOUs with VoIP
                                 Central America Outbound MOUs with VoIP
                                 Latin America Inbound MOUs with VoIP
                                 Latin America Outbound MOUs with VoIP
                                 Europe Inbound MOUs with VoIP )
                                 Europe Outbound MOUs with VoIP
                                 Asia Inbound MOUs with VoIP
                                 Asia Outbound MOUs with VoIP 
                                 Africa Inbound MOUs with VoIP
                                 Africa Outbound MOUs with VoIP 
                                 Oceania Inbound MOUs with VoIP
                                 Oceania Outbound MOUs with VoIP

    Enterprise Markets
                 Classification of US Businesses
                                 US Business Distribution: All Business Sizes
                                 Business Establishments by Industry Sector and Business Size
                                 Business Lines: Distribution by Industry Sector
                 Total Private Line Revenue
                 Managed Wide Area Network Endpoints by Type
                 Internet Traffic and IT Staffing
                 US Managed Services Revenues
                 Total US Telecom Wireline Market, 2005 and 2010
                 Top-Tier Expenditures for Telecom Wireline Services
                 Total US Telecom Wireless Services, 2005 and 2010
                 Top-Tier Expenditures for Telecom Wireless Services
                 Total US Healthcare Telecom Service Revenues
                 Total US Mobile Enterprise Application Service Revenues, 2007-2012
                 Worldwide Grid Spending
     


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    Table of Contents

     

    Chapter I
    Executive Summary
    1.1        Telecommunications Industry Economic Conditions
    1.2        Report Structure

    Chapter II
    BACKGROUND: Telecommunication Industry Markets
    2.1        Telecommunications Market Conditions
                 2.1.1   Broadband Market Trends
                            2.1.1.1    North American Wireline Broadband Revenue Trends
                            2.1.1.2    European Broadband Revenue Trends
                            2.1.1.3    Asia Pacific Broadband Revenue Trends
                            2.1.1.4    LAC Broadband Revenue Trends
    2.2        Wireless Industry Markets
                 2.2.1   Differences Between Wireless Mobile Technologies
                            2.2.1.1   UMTS and HSPA
                            2.2.1.2   LTE
                            2.2.1.3   WiMAX
                 2.2.2   Wireless Market Trends
    2.3        Cable Industry Markets
                 2.3.1   Cable Industry Evolution
                 2.3.2   IP Cable Telephony
                            2.3.2.1   Data over Cable Service Interface Specification
                            2.3.2.2   DOCSIS 1.1 & 2.0
                            2.3.2.3   DOCSIS 3.0
                            2.3.2.4   PacketCable
                            2.3.2.5   PacketCable 1.1 & 1.2
                 2.3.3   US Cable Subscriber Growth

    Chapter III
    THE NEXT-GENERATION COMMUNICATIONS NETWORK:
    Improvements to the Infrastructure
    3.1        Overview of Network Topology
                 3.1.1   End-Users
                 3.1.2   Access Networks
                 3.1.3   Metro Networks
                 3.1.4   Core Networks
    3.2        Transmission Improvements
    3.3        Overview of Switching Technologies
                 3.3.1   Circuit Switching vs. Packet Switching
    3.4        The Public Switched Telephone Network
                 3.4.1   Evolution of the PSTN
                 3.4.2   Changes to the PSTN?
                 3.4.3   Central Offices
    3.5        Data Networks and VoIP
                 3.5.1   Broadband Switches
                 3.5.2   Data Core Networks
                            3.5.2.1   MPLS
                 3.5.3   Data Metro Networks
                 3.5.4   Data Access Networks
                 3.5.5   Signaling and Support Structures for Data Networks
                 3.5.6   Voice Over Internet Protocol
                 3.5.7   VoIP as Transport
                 3.5.8   VoIP Operational Advantage
                 3.5.9   VoIP as Value-Added Stage
    3.6        Carrier Ethernet Networks
                 3.6.1   E-line
                 3.6.2   E-LAN
                 3.6.3   Other Typologies: Dedicated vs. Switched
                 3.6.4   Carrier Ethernet Market Forecast
    3.7        The Next Generation Network
                 3.7.1   Gateways
                            3.7.1.1   Gateways Market Revenue Worldwide
                 3.7.2   Softswitches
                            3.7.2.1   Economic Motivations
                 3.7.3   Service Delivery Platforms
                            3.7.3.1   SDP Platform Revenue Forecast
                 3.7.4   IP Multimedia Subsystems
    3.8        Optical Networking
                 3.8.1   Overview
                 3.8.2   Add Drop Multiplexers
                 3.8.3   Optical Cross Connects
                 3.8.4   Present and Future DWDM Systems
                            3.8.4.1   Long-Haul Systems
                            3.8.4.2   Metropolitan Systems
                            3.8.4.3   Wavelength Service Market Trends
                 3.8.5   Market Analysis of Optical Systems
    3.9        Optical Components
                 3.9.1   Optical Transmitters
                            3.9.1.1   Tunable Lasers Diodes
                            3.9.1.2   Modulators
                 3.9.2   Optical Receivers
                 3.9.3   The Market for Photonic Integrated Circuits
    3.10      Optical Fiber
                 3.10.1 Development of Fiber
                            3.10.1.1   Dispersion-Shifted Fiber
                            3.10.1.2   Non-Zero Dispersion-Shifted Fiber
                 3.10.2 Future Fiber Design
                 3.10.3 Market Analysis of Fiber Deployment

    Chapter IV
    THE ACCESS NETWORK: Narrowband and Broadband
    4.1        Narrowband: The Decline of US Landlines
    4.2        Broadband Access Networks
                 4.2.1   Broadband Access Forecasts
    4.3        Access Network Technology Options
                 4.3.1   DSL
                 4.3.2   Cable
                 4.3.3   Bonded Copper
                            4.3.3.1   Technology
                            4.3.3.2   Market Forecast
                 4.3.4   Fiber
                 4.3.5   Fixed Mobile Convergence
                 4.3.6   WiFi
                 4.3.7   WiMAX

    Chapter V
    SUPPORTING THE INFRASTRUCTURE: OSSes, BSSes Equipment, and Outsourcing
    5.1        Operations Support Systems Overview
    5.2        Operations Support Applications
                 5.2.1   Business Operations Support
                            5.2.1.1   Customer Care
                            5.2.1.2   Service Orders
                            5.2.1.3   Billing Mediation
                            5.2.1.4   Rating
                            5.2.1.5   Billing
                 5.2.2   Network Operations Support
                            5.2.2.1   Engineering and Planning
                            5.2.2.2   Provisioning
                            5.2.2.3   Trouble/Repair
                 5.2.3   Network Management
    5.3        OSS Market Structure: Demand Side View
    5.4        Outsourcing
                 5.4.1   Vendor Activity Summary
                 5.4.2   The Market for Outsourcing Services
    5.5        Spending in Global Telecom Equipment Markets

    Chapter VI
    PRESENT AND FUTURE COMMUNICATIONS SERVICES MARKETS
    6.1        IP-Based Application Services
                 6.1.1   Introduction & Definitions
                 6.1.2   VoIP as a Non-Starter
                 6.1.3   Key IP Service Trends
                            6.1.3.1   Residential Video Telephony Market
                            6.1.3.2   Fixed Mobile Convergence
                            6.1.3.3   File Sharing/Downloading & Multimedia Messaging
                            6.1.3.4   Streaming Services
                            6.1.3.5   Location-Based Services
                            6.1.3.6   Presence Based Services
                 6.1.4   Market Forecast
    6.2        Worldwide VoIP Adoption
                 6.2.1   North America International VoIP Traffic
                            6.2.1.1   Terminating Traffic
                            6.2.1.2   Originating Traffic
                 6.2.2   Caribbean International VoIP Traffic
                            6.2.2.1   Terminating Traffic
                            6.2.2.2   Originating Traffic
                 6.2.3   Central America International VoIP Traffic
                            6.2.3.1   Terminating Traffic
                            6.2.3.2   Originating Traffic
                 6.2.4   Latin America International VoIP Traffic
                            6.2.4.1   Terminating Traffic
                            6.2.4.2   Originating Traffic
                 6.2.5   Europe International VoIP Traffic
                            6.2.5.1   Terminating Traffic
                            6.2.5.2   Originating Traffic
                 6.2.6   Asia International VoIP Traffic
                            6.2.6.1   Terminating Traffic
                            6.2.6.2   Originating Traffic
                 6.2.7   Africa International VoIP Traffic
                            6.2.7.1   Terminating Traffic
                            6.2.7.2   Originating Traffic
                 6.2.8   Oceania International VoIP Traffic
                            6.2.8.1   Terminating Traffic
                            6.2.8.2   Originating Traffic
    6.3        Telecommunications Role in Improving the Environment
                 6.3.1   Modeling the Benefits of Green
                 6.3.2   Carriers & Service Providers Need to Move Now

    Chapter VII
    ENTERPRISE TELECOMMUNICATIONS MARKETS
    7.1        The Classification of Businesses by Size
                 7.1.1   Distribution of Business by Size
                 7.1.2   The Business Line Market Methodology and Analysis
                 7.1.3   The Business Line Market in Small Enterprises
    7.2        Private Lines
                 7.2.1   Evolution in the Private Line Services Market
                 7.2.2   Circuit Types
                            7.2.2.1   56 Kbit/s Circuits
                            7.2.2.2   64 Kbit/s Clear-Channel Circuits (DS0)
                            7.2.2.3   Fractional T1 Circuits
                            7.2.2.4   T1 Circuits (DS1)
                            7.2.2.5   Fractional T3 Circuits (Fractional DS3)
                            7.2.2.6   T3 Circuits (DS3)
                            7.2.2.7   Optical Carrier Circuits
                 7.2.3   SONET, IP and Private Lines
                 7.2.4   Private Line Circuit Layout
                 7.2.5   Redundancy & Restoration
                 7.2.6   Private Line Alternatives
                 7.2.7   Private Line Market Analysis
    7.3        Managed Services & the Enterprise
                 7.3.1   Definition of Managed Services
                 7.3.2   What is Driving the Growth of Managed Services?
                 7.3.3   Managed Services Market Estimates
    7.4        Vertical Industry Spending on Telecommunications Services
                 7.4.1   Telecommunications and Vertical Marketing
                 7.4.2   Healthcare as a Fast Growing Vertical Industry
                            7.4 2.1   Healthcare Industry Structure Ready for Change
                            7.4.2.2   Market Estimate of Healthcare Telecom Spending
    7.5        The Mobile Workforce and Enterprise Applications
                 7.5.1   Mobile Enterprise Market Forecasts

    Table of Figures
    Chapter I
    I-1         Global Carrier Revenue by Region, 2008-2013

    Chapter II
    II-1        Broadband Services Revenue Distribution, 2008-2013
    II-2        EMEA Broadband Wireline Revenue, 2008-2013
    II-3        Asia Pacific Broadband Wireline Revenue, 2008-2013
    II-4        LAC Broadband Wireline Revenue, 2008-2013
    II-5        Worldwide Distribution of In-Service Networks by Type, 2006 and 2008
    II-6        Impact of New Wireless Data Service Usage on Average Revenue per User
    II-7        Circuit Switched with Hybrid IP Network Architecture
    II-8        Cable IP Telephony
    II-9        Basic DOCSIS
    II-10      Basic PacketCable Architecture

    Chapter III
    III-1       Public Communication Network Architecture
    III-2       SONET Ring Configuration
    III-3       Hierarchy of Broadband Switch Functions
    III-4       Typical National Data Core Network
    III-5       E-Line Point-to-Point Service Type
    III-6       E-LAN Multipoint-to-Multipoint Service Type
    III-7       Total US Public Ethernet Revenues, 2005-2012
    III-8       Worldwide Gateway Revenue Forecast, 2008-2013
    III-9       Softswitch Architecture Diagram
    III-10     Circuit vs. Packet Switching of Internet Traffic
    III-11     SDP Service Provider Network Architecture
    III-12     Total Worldwide Services Delivery Platform Revenues, 2006-2011
    III-13     Switched Optical/Electrical Networks vs. All-Optical IP Meshed Networks
    III-14     Origins of the Digital Cross Connect
    III-15     Evolution of the Digital Cross Connect
    III-16     Long-Haul DWDM System
    III-17     Two Ways to Expand DWDM Capacity
    III-18     Managed Wavelength Service Evolution Path
    III-19     Worldwide Optical Equipment Sales, 2008-2013
    III-20     ITU-T Wavelength Spacing Grid for DWDM Systems
    III-21     DWDM Bands Around 1550 Nanometers
    III-22     Global Integrated Optics Component Sales, 2008-2013
    III-23     Four-Wave Mixing
    III-24     Worldwide Fiber Sales, 2008-2013

    Chapter IV
    IV-1       Landline Telephone Penetration Percentage US, 1999-2006
    IV-2       US Wireless-Only Households, 2002-2006
    IV-3       US Access Line Substitution, Residential and Business, 2002-2006
    IV-4       Broadband Subscribers per 100 People, Top 30 Economies, 2007
    IV-5       HFC Architecture Providing Video and Voice Services
    IV-6       Typical Backhaul Configuration
    IV-7       Typical DSLAM Backhaul Application
    IV-8       High Speed Data over Copper Service Provider Revenue, 2007-2012
    IV-9       Total RBOC Cash Expense Per Line in Service
    IV-10     Cell Phone Penetration as a Percentage of All Phone Subscribers, by Region
    IV-11     Cellular and Wireline Phone Penetration Per Capita by Global Region 2006
    IV-12     Wireline vs. Mobile Phone Growth 1988-2006
    IV-13     Common Fixed Mobile Convergence Scenarios
    IV-14     Total Worldwide FMC Carrier & Equipment Vendor Revenue

    Chapter V
    V-1        Operations Support Systems Dataflow
    V-2        Business Operations Systems Dataflow
    V-3        Total Worldwide OSS Sales Revenue, 2007-2012
    V-4        Worldwide OSS Sales Distribution by Region, 2007 and 2012
    V-5        Worldwide Professional Services Revenue, 2007-2012

    Chapter VI
    VI-1       Worldwide IP Services Market by Service Type, 2008-2013
    VI-2       Worldwide Green Communications Technologies Revenues, 2008-2013

    Chapter VII
    VII-1      Capacities of 64 Kbit/s, T1, and T3 Circuits
    VII-2      Typical Layout for a Full Circuit
    VII-3      ISDN Switched Backup
    VII-4      SONET Rings
    VII-5      Fiber-to-Fiber Redundancy
    VII-6      Cable-to-Cable Physical Redundancy
    VII-7      US Managed Services Revenues, 2007-2012
    VII-8      Drivers of Telecom Expenditures in Vertical Markets
    VII-9      Total US Telecom Wireline Market, 2008 and 2013
    VII-10    Top-Tier Business Expenditures for Telecom Wireline Services, 2008 and 2013
    VII-11    Total US Telecom Wireless Services, 2008 and 2013
    VII-12    Top-Tier Business Expenditures for Telecom Wireless Services, 2008 and 2013
    VII-13    Total US Healthcare Telecom Service Revenues, 2008-2013
    VII-14    Employment Growth by Major Sector, 2005 and 2012 295
    VII-15    Percentage Growth by Occupational Title and Mobility, 2004-2014
    VII-16    Total US Mobile Application Service Revenues, 2007-2012

    Table of Tables
    Chapter I
    I-1          Worldwide Telecom Revenue Forecast by Services Category, 2008-2013

    Chapter II
    II-1         Global Carrier Revenue by Region, 2008-2013
    II-2         2008 and 2013 Distribution of Global Carrier Revenue by Region
    II-3         Service Provider Revenue, 2008-2013
    II-4         Worldwide Telecom Revenue Forecast by Services Category, 2008-2013
    II-5         Broadband Consumer Applications and Required Bandwidth
    II-6         North American Broadband Wireline Revenue by Market Segment 2008-2013
    II-7         Regional Narrowband Wireless Subscribers, 2008-2013
    II-8         Regional Narrowband Wireless Penetration by Population, 2008-2013
    II-9         Wireless Data Technologies Comparison
    II-10       Worldwide In-Service Networks by Mobile System Type, 2006 and 2008
    II-11       Revenue for 2G, 2.5G, and 3G Market Segments by Region, 2008-2013
    II-12       DOCSIS Evolution: Service Comparison
    II-13       DOCSIS Evolution: Customer Equipment Supported
    II-14       DOCSIS Evolution: Upload/Download Speeds Supported
    II-15       Growth in Cable Subscribers by Service Type, 2007-2012

    Chapter III
    III-1        Definitions of Digital Private Line Services
    III-2        SONET Data Rates
    III-3        Distinctions between POTS and Data Networks
    III-4        Network Locations of Broadband Switches
    III-5        Downstream DSL Bit-rates vs. Reach
    III-6        Total Number of SS7 Queries for U.S. Access Line Calls, 2009–2014
    III-7        Percent of Broadband Consumers Adopting VoIP, 2008-2013
    III-8        Characteristics of Ethernet Service Varieties
    III-9        Gateway Definitions
    III-10      Softswitch Advantages/Disadvantages
    III-11      Economic Benefits of Softswitch Technology
    III-12      Strategies to Increase Network Service Margins
    III-13      Worldwide Services Delivery Platform Revenues by Provider Type, 2006-2011
    III-14      OADM Applications
    III-15      Typical Features of First Generation Metropolitan vs. Long-Haul DWDM Networks
    III-16      Wavelength Market Segments
    III-17      Wavelength Services Revenue Totals, 2008-2013
    III-18      ITU-T Frequency and Wavelength Grid for DWDM Systems
    III-19      Worldwide Fiber Sales, 2008-2013

    Chapter IV
    IV-1        US Wireline End User Switched Access Lines 1999-2006
    IV-2        US Wireline Telephone Calls 1999-2005
    IV-3        US Access Line Substitution, Residential and Business, 2002-2006
    IV-4        Broadband Communication Network Access Solutions
    IV-5        Broadband Penetration as a Percentage of Households, 2008 and 2013
    IV-6        Worldwide Broadband Lines, 2008-2013
    IV-7        The Versions and Features of xDSL
    IV-8        Regional Narrowband Wireless Subscribers, 2008-2013
    IV-9        Consumer VoWLAN/Cellular Service Scenario: Advantages and Disadvantages
    IV-10      Number of Consumer Broadband Lines with Wireless Home Networking, 2008-2013

    Chapter V
    V-1         OSS Definitions Summary
    V-2         Characteristics of Broadband Network Management
    V-3         Distinct Characteristics of Packet Broadband Network Management
    V-4         Vendor Activity Summary
    V-5         Outsourced Services Market Estimate for Wireline and Wireless, 2008-2013
    V-6         Global Telecommunications Equipment Market by Type, 2008-2013
    V-7         Global Operator CAPEX Spending by Region, 2008-2013

    Chapter VI
    VI-1        North American Inbound MOUs with VoIP, 2002-2011
    VI-2        North American Outbound MOUs with VoIP, 2002-2011 229
    VI-3        Caribbean Inbound MOUs with VoIP, 2002-2011 231
    VI-4        Caribbean Outbound MOUs with VoIP, 2002-2011 231
    VI-5        Central America Inbound MOUs with VoIP 2002-2011 232
    VI-6        Central America Outbound MOUs with VoIP, 2002-2011 233
    VI-7        Latin America Inbound MOUs with VoIP, 2002-2011 234
    VI-8        Latin America Outbound MOUs with VoIP, 2002-2011 235
    VI-9        Europe Inbound MOUs with VoIP , 2002-2011 236
    VI-10      Europe Outbound MOUs with VoIP, 2002-2011 237
    VI-11      Asia Inbound MOUs with VoIP, 2002-2011 238
    VI-12      Asia Outbound MOUs with VoIP, 2002-2011 239
    VI-13      Africa Inbound MOUs with VoIP, 2002-2011 240
    VI-14      Africa Outbound MOUs with VoIP, 2002-2011 241
    VI-15      Oceania Inbound MOUs with VoIP, 2002-2011 242
    VI-16      Oceania Outbound MOUs with VoIP, 2002-2011 243
    VI-17      Green Communications Portfolio of Product Domains, Services and Applications

    Chapter VII
    VII-1       US Business Distribution: All Business Sizes
    VII-2       Business Establishments by Industry Sector and Business Size:
                          Small Enterprises vs. All Other Segments
    VII-3       Business Lines: Distribution by Industry Sector
    VII-4       Business Lines by Industry Sector and Business Size: Small
                          Enterprises vs. Large and Medium Enterprises
    VII-5       Digital Services Hierarchy
    VII-6       SONET/Optical Carrier Hierarchy
    VII-7       Managed Services Segments
    VII-8       Healthcare Market Segments
    VII-9       Healthcare Segment Dimensions and Trends
    VII-10     Total US Mobile Application Service Revenues, 2007-2012


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