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Transaction Service Processing and Telecommunications,
2009 - 2014
a market research report
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During the past three
decades, telecommunications online transaction processing has evolved
from the simple 800 toll free number translation and billed number
services (BNS) provided by the carriers to a sophisticated, multifaceted
array of transaction-based services that require business and
mission-critical transaction processing services and fee-based
applications and processing. Billions of transactions and billions of
dollars are processed every day throughout the world by service
providers such as AT&T, IDT and Verizon, and “service bureau” companies
such as Syniverse, NeuStar, Transaction Network Services (TNS), and
VeriSign.
The market for these
real-time and near real-time services include a multitude of industry
participants – wireline and wireless service subscribers who use
services such as calling cards, 800 calls, multimedia messaging service
(MMS) and short messaging service (SMS); service providers that offer
national and international wireless roaming and advanced intelligent
networking (AIN) services such as database and directory services; as
well as clearing house providers that offer billing and payments
for inter-carrier settlements.
In this report, Insight
covers the common characteristics of the transaction services
marketplace and the emerging forces creating and driving this complex
business environment. We explain the trends and factors increasing the
demand for these services, including wireline transactions, wireless
voice and data traffic, the growth of global wireless roaming, and the
overall increase in transaction processing being fueled by the
increasing ubiquity of Internet protocol services and applications in
the marketplace. This study forecasts how transaction volumes and
revenues will grow for many of the key transactional elements in the
industry.
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Report Excerpt
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1.1 Transaction
Services Overview
This report examines the history, role and future for
telecommunications transactional services. It considers current trends and
future development of transactional services on a national, regional, and
worldwide level. The major applications of transaction services discussed
in this study are shown in Table I-1.
Signaling transactions are the basic information flows
at the very heart of the transaction services industry. Insight
defines signaling transactions as the exchange of information between call
components required to provide purposeful communications, authorizations,
billing and routing within the telecommunications networks. Every user of
telecommunications exchanges signaling information with network elements
(databases, service control points (SCPs), handsets, etc.). Examples of
signaling between a telephone user and the telephone network include dialing
digits, providing dial tone, displaying calling name, presenting the calling
number identification, accessing a voice mail box, dialing an 800 number,
placing a credit card call, dialing E-911, and dialing *69 to retrieve the
last incoming caller’s phone number. Transactions are either trunk
signaling related for toll calls, communications between central offices, or
query generated (a.k.a. “dip”). Charges for these services are on a
per-transaction basis levied by the service provider (SP) or servicing
entity such as a clearinghouse or service bureau.
People are generally familiar with the toll-free
aspects of 800 (or 888, 866, 877) numbers, but these numbers have
significant additional capabilities made possible by the combination of SS7,
out-of-band signaling, and computing-based platforms and database systems
operating in the core, at the edge, or on the premises. Various
signaling-based applications and services are shown in Table I-2.
In this study, transaction volumes are measured in
either message sets or individual message counts, each of which is the total
of SS7 transactions or queries. Since the highest growth in transaction
services .........................
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Market Segmentation
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By Geographic Region
Asia
Africa
Europe
N. America
Americas
Revenue
Voice & Data by Region
Total MMS Worldwide
Roaming Wholesale Revenues
Total MMS Worldwide
Roaming Retail Revenues
Total SMS Worldwide
Roaming Wholesale Revenues
Total SMS Worldwide
Roaming Retail Revenues
Total
Application-to-Person Worldwide Roaming Wholesale Revenues
Total
Application-to-Person Worldwide Roaming Retail Revenues
Wireless
Regional Suscribers
Regional Outbound MoU
Regional Outbound Roaming
MoU
Regional Wireless Voice
and Data Revenues
International Traffic:
GSM to CDMA MoU
International Roaming
CDMA to GSM MoU
By Wireless Application Type
International Outbound
SMS Messages
MMS Roaming MoU
International Outbound
A2P Roaming MoU
Total Global Messaging
Transactions
MMS Messages by Region
MMS Roaming Messages by
Region
SMS Messages by Region
SMS Roaming Messages by
Region
Application-to-Person
Messages Roaming by Region
Application-to-Person
Roaming MoUs by Region
By Wireline
Regional Subscribers
Regional Access Lines
US Total Number of Access
Line Calls
US Total Number of SS7
Queries
SS7 International Message
Traffic
US 800 Toll-Free Calls
US Directory Services
Calls
SS7
Signaling Bytes for
Worldwide Outbound Mobility Messages by Region
SS7 Signaling Packets for
Worldwide Outbound Mobility Messages by Region
VoIP
US VoIP Subscribers by
Carrier Type
US VoIP Call Message
Volumes
US SIP Signaling Invite
Messages
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Table of Contents
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Chapter I
Executive Summary
1.1 Transaction Services Overview
1.2 Transactions: A History
1.3 Transaction Services as a
Business
1.4 Transaction Services Global
Market Forecast
Chapter II
Overview of the Transaction Marketplace
2.1 Terms and Definitions
2.2 Market Segmentation
2.2.1
Signaling Transaction Services
2.2.2
Global Roaming
2.2.3
Network Interoperability
2.2.4
Number Portability Services
2.2.5
Call Processing Services
2.2.6
Enterprise Solutions
2.2.7
Clearinghouse Services
2.2.8
Outsourcing Services
2.2.9
Service Bureaus
2.2.10
Financial Settlement Services
2.2.11
Value-added Roaming Services
2.2.12
Fraud Prevention Services
2.3 Dial Services Generating
Transactions
2.3.1
800 Toll-Free
2.3.2
Directory Services
2.3.3
Calling Card
2.3.4
Alternative Billed Service
2.4 Messaging Services Generating
Transactions
2.4.1
Instant Messaging
2.4.2
Short Message Service
2.4.3
Multimedia Message Service
2.4.4
Application to Person
2.5 Location Based Services
2.5.1
Targeted Advertising Services
2.5.2
Online Directory, Search and Information Services
2.5.3
Other Location-Based Applications
2.6 Traffic and Call Routing
2.7 Session Initiation Protocol
2.8 Network Peering
2.9 Transaction Customers
2.9.1
InterExchange Carriers (IXCs)
2.9.2
Incumbent Local Exchange Carriers
2.9.3
Independent Operating Companies
2.9.4
Cable Television Operators
2.9.5
Wireless Providers
2.9.6
Service Bureaus
2.9.7
Mobile Virtual Network Operators
Chapter III
Current Markets
3.1 Mobility Is Driving
Telecommunications
3.1.1
Mobility Growth Trends
3.1.2
Application Integration Will Be a Challenge
3.1.3
Mobility Application Trends
3.2 Wireline Situation
3.2.1
Wireline Access Line Defections
3.2.2
Signaling System 7 (SS7)
3.2.3
800 Toll Free
3.2.3
Directory Services
3.3 Voice over Internet Protocol
Situation
3.3.1
VoIP Transactions
3.3.2
Session Initiation Protocol (SIP)
3.3.3
SIP Invite Messages
3.3.4
Other IP Issues Related to Transactions
Chapter IV
Vendors
4.1 Transaction Vendor Overview
4.2 Network Service Providers
4.2.1
AT&T
4.2.2
Embarq
4.2.3
Global Crossing
4.2.4
Sprint
4.2.5
Squire Technologies
4.2.6
Qwest
4.2.7
Verizon Communications
4.3 Clearinghouse Providers
4.3.1
EDS
4.3.2
IDT
4.3.3
MACH
4.3.4
NeuStar
4.3.5
Syniverse
4.3.6
Tata Communications
4.3.7
Transaction Network Services
4.3.8
VeriSign
4.4 Network Interoperability
Providers
4.4.1
MACH
4.4.2
Squire Technologies
4.4.3
Syniverse
4.4.4
VeriSign
4.5 Number Portability Providers
4.5.1
NeuStar
4.5 2
Syniverse
4.5.3
Telcordia
4.5.4
VeriSign
4.6 Summary
Chapter V
Market Forecasts
5.1 Introduction
5.2 Research Focus
5.2.1
Methodology
5.2.2
Definitions
5.3 Market Overview
5.4 Wireline Subscribers &
Transactions
5.5 Wireless Subscribers &
Transactions
5.5.1
Roaming
5.5.2
Mobile Messaging
5.2.3
Application to Person
5.9 SS7 Services
5.10 Voice over Internet Protocol
5.11 Summary
Table of Figures
Chapter I
I-1 Functional Flow of Call
Transaction Services
I-2 International Roaming
Transactional Services Revenue: Wholesale vs. Retail, 2009
I-3 Worldwide SS7 Signaling Bytes
for Int. Outbnd. Mobility Messgs., 2009-2014
Chapter II
II-1 Functional Flow of Call
Transaction Services
II-2 Functional Overview for
Wireless Clearinghouse Services
Chapter III
III-1 SS7 Protocol Stack
III-2 Functional Flow of Call
Transaction Services
III-3 Basic Components of a SIP Network
III-4 SIP Call Flow in Proxy Mode
Chapter V
V-1 Components of the Transaction
Services Market
Table of Tables
Chapter I
I-1 Transaction Applications
Services Segments
I-2 Signaling Transactions:
Service Types
Chapter II
II-1 Transaction Applications
Services Segments
II-2 Signaling Transactions:
Service Types
Chapter III
III-1 Wireless International Outbound
Minutes of Use – Geographic Distribution, 2004-2008
III-2 International Outbound Roaming
Minutes of Use, 2004-2008
III-3 Regional Wireless Voice and Data
Revenues, 2004-2008
III-4 Wireless International Traffic,
2004-2008 GSM to CDMA MoU
III-5 Wireless International Roaming
CDMA to GSM, 2004-2008
III-6 International Outbound SMS
Messages, 2004-2008
III-7 MMS Minutes of Use Roaming,
2004-2008
III-8 International Outbound A2P Minutes
of Use Roaming, 2004-2008
III-9 Continuing Industry Consolidation
III-10 Regional Wireline Access Lines, 2004-2008
III-11 US Total Number of Access Line Calls,
2007-2008
III-12 Total Number of SS7 Queries for US Wireline
Subscribers, 2004-2008
III-13 SS7 International Message Traffic, 2004-2008
III-14 US 800 Toll Free Calls, 2004-2008
III-15 US Directory Services Calls, 2004-2008
III-16 US VoIP Subscribers, 2004-2008
III-17 US VoIP Call Message Volumes, 2004-2008
III-18 US SIP Signaling Invite Messages, 2004-2008
Chapter IV
IV-1 Transactional Classification
Chapter V
V-1 Regional Voice and Data
Telecommunications Revenues, 2009 - 2014
V-2 Worldwide Wireline Subscriber
Forecast, 2009–2014
V-3 US Access Line Subscriber
Forecast, 2009–2014
V-4 Total Number of US Access Line
Call Transactions, 2009–2014
V-5 Total Number of SS7 Queries
for US Access Line Calls, 2009-2014
V-6 Total Number of US 800 Toll
Free Access Line Calls, 2009–2014
V-7 Total Number of US Directory
Service Calls, 2009-2014
V-8 Worldwide Wireless Subscriber
Forecast, 2009-2014
V-9 International Outbound
Mobile Minutes of Use, 2009–2014
V-10 International Outbound Roaming
Minutes of Use 2009 – 2014
V-11 International GSM to CDMA Roaming
Minutes of Use, 2009-2014
V-12 International CDMA to GSM Roaming
Minutes of Use, 2009-2014
V-13 Total Global Mobile Messaging
Transactions, 2009-2014
V-14 Total MMS Messages, 2009-2014
V-15 Total MMS International Roaming
Messages, 2009-2014
V-16 Total MMS International Roaming
Wholesale Revenues, 2009-2014
V-17 Total MMS International Roaming
Retail Revenues, 2009-2014
V-18 Total SMS Messages, 2009-2014
V-19 Total SMS International Roaming
Messages, 2009-2014
V-20 Total SMS International Roaming
Wholesale Revenues, 2009-2014
V-21 Total SMS International Roaming
Retail Revenues, 2009-2014
V-22 Total A2P International Messages
Roaming, 2009-2014
V-23 A2P Total International A2P Roaming
Minutes of Use, 2009-2014
V-24 Total A2P International Roaming
Wholesale Revenues, 2009-2014
V-25 Total A2P International Roaming
Retail Revenues 2009-2014
V-26 SS7 Signaling Bytes for
International Outbound Mobility Messages, 2009-2014
V-27 SS7 Signaling Packets for
International Outbound Mobility Messages, 2009-2014
V-28 US VoIP Segment Size and SIP Invite
Transaction Growth, 2009-2014
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