Delivery Policy
All products sold on www.insight-corp.com are delivered electronically. We do not ship physical goods, so no shipping charges, customs duties or courier timelines apply to any order.
1. What you receive
Each report is delivered as a [PDF] file under the license you purchased (Single User License, 6-Seat License or Unlimited Corporate License). Any additional files included with a report, such as data tables, are listed on its product page.
2. How we deliver
We send the report, or a secure download link, to the email address given on your order.
3. When we deliver
| Order type | Delivery time |
| Published report, paid by card or other online method | Within [1 business day] of payment confirmation |
| Published report, paid by bank transfer | Within [1 business day] of the funds reaching our account |
| Pre-ordered report | On the publication date, or within [1 business day] after it |
| Customized report or consulting work | On the schedule agreed in the signed proposal |
| Membership | Access details within [1 business day] of payment confirmation |
Business days are Monday to Friday, excluding public holidays in Karnataka, India. Our business hours are [9:30 am to 6:30 pm] Indian Standard Time. Orders placed outside these hours are processed on the next business day.
4. Pre-orders
The expected publication date of a report available for pre-order is shown on its product page or confirmed to you by email at the time of order. If the date changes, we will inform you by email. Your right to cancel a pre-order is described in our Refund and Cancellation Policy.
5. International orders
We deliver to customers worldwide, except where prohibited by applicable law or sanctions. Delivery is the same for customers inside and outside India.
6. If your report has not arrived
- Check the spam or junk folder of the email address used for the order.
- Confirm that your organization's email system has not blocked the message or attachment.
- Email marketing@insight-corp.com with your order number. We will resend the report within [1 business day].
If we cannot deliver your report, you are entitled to a refund under our Refund and Cancellation Policy.
7. Order verification
To protect customers against fraud, we may verify an order before delivery, for example by confirming the buyer's company email address. We will contact you within [1 business day] if verification is needed, and the delivery time runs from its completion.
8. Contact
Techgradient Market Analysis Private Limited 268, CMH Road, Indiranagar, Bangalore - 560038, India Email: marketing@insight-corp.com Phone: [+91 988 677 1752] / +1 408 757 0054
